Viewing 7 posts - 1 through 7 (of 7 total)
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  • April 16, 2018 at 6:51 pm #942712
    hylandgraphics

    Hi guys,

    I am not sure if you have got any other feedback but this theme has crashed a few websites of mine already with the most recent updates. I have turned off all plugins to troubleshoot to no avail. If I handle to any other theme the website comes back up. Have you heard this from others? Any idea on a fix coming soon?

    April 16, 2018 at 7:00 pm #942714
    Yigit

    Hi,

    Sorry for the inconvenience! Issue occurs on servers running PHP versions older than 5.6. You can either upgrade your PHP version to minimum 5.6 and preferably to 7.x or replace /wp-content/themes/enfold/header.php file with this one – https://www.dropbox.com/s/r389b5x4ippscyn/header.php?dl=0 to bring up backwards compatibility with older PHP versions.

    If that does not help, please post FTP and WP admin logins here privately so we can look into it

    Cheers!
    Yigit

    April 16, 2018 at 7:09 pm #942715
    hylandgraphics

    That did the trick! Thanks so much!

    April 16, 2018 at 7:12 pm #942718
    hylandgraphics

    Actually this did not do the trick. I restored an old backup and the site went back up. I updated the php to 7 and did the update again and the site went back down. I have posted the login below….

    April 16, 2018 at 7:14 pm #942719
    hylandgraphics

    I am currently doing a site restore and will leave the updates ready for you.

    April 16, 2018 at 7:24 pm #942723
    hylandgraphics

    Hmmm, so I restored again and updated the php and it seems to be working. I think we are ok. Thanks again for your help….

    April 16, 2018 at 7:39 pm #942730
    Yigit

    Hey,

    You are welcome! Let us know if you have any other questions or issues :)
    Fix will be included in upcoming update.

    Cheers!
    Yigit

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Viewing 7 posts - 1 through 7 (of 7 total)
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