Viewing 5 posts - 1 through 5 (of 5 total)
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  • February 4, 2019 at 1:50 am #1062441
    lundborgkliniken

    Hi,
    I had enfold theme installed on my website and when I was supposed to update to the latest version I had to do it manually. Ofcourse I didn’t had the login to themeforest so had to buy it all over again. When then updating manually through ftp the website seems to be offline.
    This page isn’t working lundborgkliniken.se is currently unable to handle this request.
    HTTP ERROR 500

    What can I do?

    February 4, 2019 at 1:05 pm #1062659
    Rikard

    Hey lundborgkliniken,

    I had a look at your installation using FTP and I can’t see anything wrong with the theme installation. Would you be able to restore the site from a backup first please? Also, why do you have folders called themes_old etc on the installation?

    Best regards,
    Rikard

    February 4, 2019 at 1:24 pm #1062665
    lundborgkliniken

    I don’t have a backup of the site.

    I have a old php. Could it be a problem?
    Should we might try to install a older version of the theme and try that?

    February 4, 2019 at 10:58 pm #1062904
    lundborgkliniken

    Nevermind, don’t do anything. I got help from another person

    February 5, 2019 at 8:34 am #1063060
    Rikard

    Hi,

    Great, glad you got someone to help you. Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

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