Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • #985254
    Bärbel Ingeborg Zimber
    Guest

    i can not find how to submit a question for on a theme subject, even though i am logged in. some going ons in enfold are really strange! one is, paying for support and not knowing how to get to the support!

    When i use the contact form it shows
    I agree to the terms and conditions laid out in the Privacy Policy *
    but as i am in germany and our members are german speaking i would like to change this into german. can you please tell me where i can do this? roamed through the forum for an hour or so, but can not find any answer.
    thanks
    BIZ

    #985261

    Hey Bärbel Ingeborg Zimber,

    Are you using a translation plugin such as WPML? This is what the majority of our users utilize.

    Best regards,
    Jordan Shannon

    #985286

    this is not the question: i am in germany, using german wordpress version. so the complete contact form in the page builder is in german. except for that one sentence. so i need to get into that contact form to change this sentence. i am not using wpml on this website and it would not help as upon translation the rest would be translated into english and just that one sentence into german.
    when i used the sample contact page it was all in english and i was able to translate it all into german except for that last sentence…. because i just can not get into the space where to translate this!
    so something is wrong here!
    best regards
    baerbel

    #985313

    Hi,

    Please use this plugin – https://wordpress.org/plugins/loco-translate/ to translate untranslated strings.

    After logging in, you can go to Enfold sub forum and start a new thread using big blue button – https://kriesi.at/support/forum/enfold/ :)

    Regards,
    Yigit

    #985423

    ok, thanks so far!
    but i am now getting really angry. this theme is offered as easy to use without any programming knowledge. which indeed i do have, but not really for wordpress plugins. so here i already encounter many things that are not just an easy “click and start” as promised . i know you are not responsible for that, but support is the only address one has to complain.
    so now i installed the loco-translate plugin and woops! it does not work because it needs a setup. and this is the part where problems start, as i do not have an idea what to fill in there. it will cost me hours to do it.
    and i have to do this because i inserted the “contact” element from the site builder in the german version and one of the most important sentences in these days is in english! this is not the way it should be!!!
    can i solve this with wpml as well? i have an account with them and could add this website.
    cheers
    baerbel

    #985454

    hi
    I have now used WPML string translator, but it does not help
    below please find a link to a pdf document showing what it looks like

    in addition i now have the problem of having had installed loco translate, deleted it but am still bothered with that mandatory plugin where i should do the config for this plugin. no way to delete this one!

    hope you can really help me solve this problem. i was am about to start a second site with the enfold theme,but i am certainly not buying another license if this thing, which i think is a bug in the avia layot, is not being solved.

    i really do not understand how something so important in these days of new data regulations is not being looked at!

    cheers
    baerbel

    #985992

    Hi,

    You can translate the caption of the privacy checkbox without third party plugins – just go to the theme option panel (Enfold > Theme Optionen > Privacy and Cookies) and search for the “Message below template builder contact forms” option field (should be the third option field from the top). There you can replace the default text:

    
    I agree to the terms and conditions laid out in the [av_privacy_link]Privacy Policy[/av_privacy_link]
    

    with any other text like:

    
    Ich stimme der Speicherung und Verarbeitung meiner Daten durch diese Website gemäß [av_privacy_link]Datenschutzerklärung[/av_privacy_link] zu.
    

    Best regards,
    Dude

    #986015

    uups, it’s that simple! thank you so much and sorry for being a wee bit angry!
    cheers
    baerbel

    #986016

    Hi,

    If you need additional help, please let us know here in the forums.

    Best regards,
    Jordan Shannon

Viewing 9 posts - 1 through 9 (of 9 total)
  • The topic ‘This is not presale, can not find a button for any other questions’ is closed to new replies.