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  • October 29, 2016 at 9:55 pm #705685
    getleveledup

    I don’t know which version broke this, but short codes like:

    [recaptcha* recaptcha-921 theme:light]

    No longer work when they used to. The same goes for the Simple Share Buttons plugin, it has shortcodes to disable the button for certain sites.

    You can see it live here: https://activeforrecovery.org/contact/

    The “recaptch plugin” does work, as it’s used on the Login screen just fine.

    October 30, 2016 at 3:09 am #705722
    Jordan

    Hey getleveledup,

    Thanks for reaching out to us!

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    • The URL to the login screen.
    • A valid username (with full administration capabilities).
    • As well as a password for that username.
    • permission to deactivate plugins if necessary.

    Best regards,
    Jordan

    October 30, 2016 at 3:21 pm #705812
    getleveledup

    Ok… hope you’re able to figure it out! Thanks!

    November 1, 2016 at 9:27 pm #706861
    Nikko

    Hi,

    I think the problem is similar to this one: https://wordpress.org/support/topic/recaptcha-not-showing-up-in-contact-form-anymore-after-the-upgrade/

    You might need to disable all plugins except Contact Form 7 and try to check if it resolves the problem, if it does, try to enable other plugins one by one to identify which one is causing the problem. Hope this helps. :)

    Best regards,
    Nikko

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