Viewing 9 posts - 1 through 9 (of 9 total)
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  • July 6, 2017 at 7:36 pm #817466
    dvus4l

    I am working on building this site

    In the header full slide video there is a thin black bar to the right – can someone help me get rid of that?

    Thank you in advance!

    July 7, 2017 at 3:07 pm #817872
    Victoria

    Hey dvus4l,

    I am not seeing the issue.(http://imgur.com/a/UiL67) Could you please attach some screenshots with the issue?

    Best regards,
    Victoria

    July 16, 2017 at 11:14 pm #822221
    dvus4l

    Hi Victoria,

    If you notice to the far right the image is a pixel or two off from lining up with the blue on the far right

    Any ideas?

    Thank you in advance

    July 17, 2017 at 9:58 am #822448
    Jordan Shannon

    Hi,

    Is that border not apart of the image itself?

    Best regards,
    Jordan Shannon

    July 17, 2017 at 7:06 pm #822826
    dvus4l

    Hi Jordan!

    Hope all is well. That black is not part of the image itself.

    July 17, 2017 at 8:33 pm #822903
    Jordan Shannon

    Hi,

    Would you be able to provide admin info so we can login and look into this issue further? I am not able to physically inspect for the line in the browser so I just want to check the page itself on the backend.

    Best regards,
    Jordan Shannon

    July 19, 2017 at 7:37 pm #824128
    dvus4l

    Hi Jordan please see in private, again, thank you in advance

    July 19, 2017 at 9:39 pm #824174
    Jordan Shannon

    Hi,

    As I suspected the line is within the image/video itself. Please see the following:

    https://snag.gy/5Vbs1x.jpg

    There is nothing that can be done for then from a support standpoint.

    Best regards,
    Jordan Shannon

    July 31, 2017 at 7:43 pm #832369
    dvus4l

    Hi Jordan,

    Thank you – file has been swapped. This can be marked as solved.

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Viewing 9 posts - 1 through 9 (of 9 total)
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