Viewing 5 posts - 1 through 5 (of 5 total)
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  • March 31, 2020 at 12:46 am #1199215
    idilturkmen

    Can you help me regarding below error it is for a specific page not entire site.

    When I click “Edit Page (Advanced Layout Builder)
    “There has been a critical error on your website. Please check your site admin email inbox for instructions. Learn more about debugging in WordPress.” this message appears. I’ve added the error details below.

    Thanks in advance.

    March 31, 2020 at 1:02 am #1199223
    idilturkmen
    This reply has been marked as private.
    March 31, 2020 at 7:34 pm #1199475
    Nikko

    Hi idilturkmen,

    Can you give us temporary admin access on your site as well?
    Just post the credentials in private content.

    Best regards,
    Nikko

    April 1, 2020 at 5:22 pm #1199812
    idilturkmen

    Hi Nikko,
    Thanks for your help. Please find credentials below.
    Thanks,

    April 3, 2020 at 4:23 am #1200346
    Rikard

    Hi,

    Thanks for that. I check the page in private, but I can’t see any error messages when trying to edit it. Is this only happening on a specific page maybe? Also, what happens if you select to use the Classic Editor in the main page of the theme options?

    I would advice that you update your PHP version as well, we recommend 7.1 or higher. Also please update the theme and WordPress to the latest versions as well.

    Best regards,
    Rikard

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