Viewing 13 posts - 1 through 13 (of 13 total)
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  • April 23, 2017 at 10:41 pm #782073
    spectodesign

    Hi,

    Theme upgrades for the Enfold parent theme (we are using a child theme) have worked well in the past, however today, when attempting to upgrade Enfold from 4.0.3 to 4.0.5 we received the following error:

    Download failed. cURL error 35: error:14077410:SSL routines:SSL23_GET_SERVER_HELLO:sslv3 alert handshake failure

    April 24, 2017 at 5:35 am #782142
    Rikard

    Hi Axel,

    Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    April 24, 2017 at 8:35 pm #782518
    verena_1992

    hi,

    I have the same problem, additionally I can’t upload anything in the dashboard.

    can you please help me.

    Thanks, verena

    April 24, 2017 at 10:25 pm #782564
    Yigit

    Hi!


    @verena_1992     I tried to install Transient Cleaner plugin to clear transients however i got “Installation fehlgeschlagen: Verzeichnis konnte nicht angelegt werden.” warning. Can you please start a new thread and attach WP and FTP logins in private content field so we can look into it? If you post them here, they will be visible to creator of this thread as well :)

    Best regards,
    Yigit

    April 25, 2017 at 2:27 am #782613
    spectodesign

    Please see private login information below

    April 25, 2017 at 12:49 pm #782829
    Yigit

    Hi,

    Could you please try updating the theme via FTP this time – kriesi.at/documentation/enfold/updating-your-theme-files/?

    It might a temporary hiccup on the server side which is stopping the theme from updating from backend. It should work for other versions :)

    Best regards,
    Yigit

    April 26, 2017 at 1:15 am #783206
    verena_1992

    hi there,
    I started a new treat, https://kriesi.at/support/topic/theme-upgrade-doesnt-work-4-0-5/
    and i tried updating the theme via ftp, unfortunately that doesn’t work.

    please i need some help
    thanks
    verena

    April 26, 2017 at 1:24 pm #783452
    Yigit

    Hi,


    @verena_1992     Let us continue on your own thread. We will keep this one open to hear from the creator of this thread

    Best regards,
    Yigit

    April 28, 2017 at 10:52 am #784416
    Tbone17

    I managed to fix this issue on my install. It required my PHP version upgrading on my web hosting.
    Changed it from 5.3 to 5.6 and the theme update worked perfectly.

    April 28, 2017 at 2:05 pm #784555
    Yigit

    Hi,


    @Tbone17     Thanks for sharing your solution! :)

    Best regards,
    Yigit

    May 9, 2017 at 3:08 pm #790334
    welti

    Same Problem here. Download fehlgeschlagen. cURL error 35: error:14077410:SSL routines:SSL23_GET_SERVER_HELLO:sslv3 alert handshake failure

    I give you FTP Access (Private)

    BR

    May 9, 2017 at 3:14 pm #790341
    welti

    Solved by manual Update

    May 9, 2017 at 3:20 pm #790351
    Yigit

    Hi,

    Glad you figured it out! :)

    For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
    And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
    For any other questions or issues, feel free to post them here on the forum and we will gladly try to help you :)

    Best regards,
    Yigit

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