Viewing 14 posts - 1 through 14 (of 14 total)
  • Author
    Posts
  • April 26, 2017 at 1:14 am #783205
    verena_1992

    Hi,

    Theme upgrades for the Enfold parent theme ( iam using a child theme) have worked well in the past, however, when attempting to upgrade Enfold from 4.0.3 to 4.0.5 I received the following error:

    Download failed. cURL error 35: error:14077410:SSL routines:SSL23_GET_SERVER_HELLO:sslv3 alert handshake failure

    In addition to that i Neither can upload media via dashboard nor i can update my plugins.
    I tried updating the theme via ftp and thats doesn’t work as well.

    can you please help me
    all the best verena

    April 26, 2017 at 2:04 pm #783469
    Yigit

    Hey!

    I have updated your theme manually via FTP. Please review your website now

    Regards,
    Yigit

    April 27, 2017 at 12:15 am #783740
    verena_1992

    hi yigit,
    thanks for your quick reply,

    unfortunately it still says, that I can update the theme to the current version (4.7.4 – sorry I wrote that wrong in the text above)
    and I still can’t update my plugins and can’t upload anything.

    could you maybe check that again?

    all the best and thanks,
    verena

    April 27, 2017 at 3:02 pm #784046
    Yigit

    Hi,

    I updated WordPress to the latest version manually as well. Something seems to be wrong on your installation. Can you please contact your hosting provider? They should be able to point out the cause of the issue

    Best regards,
    Yigit

    April 28, 2017 at 10:52 am #784414
    Tbone17

    I managed to fix this issue on my install. It required my PHP version upgrading on my web hosting.
    Changed it from 5.3 to 5.6 and the theme update worked perfectly.

    April 28, 2017 at 2:05 pm #784554
    Yigit

    Hi,


    @Tbone17     Great! Glad you figured it out and thanks for sharing :)

    Best regards,
    Yigit

    April 28, 2017 at 3:03 pm #784600
    verena_1992

    thanks for the information, I will write my host to update the php version.

    best regards, verena

    April 28, 2017 at 3:03 pm #784601
    Yigit

    Hi!

    For your information, Enfold is compatible with PHP versions up to 7.1.x :)

    Cheers!
    Yigit

    April 28, 2017 at 3:08 pm #784608
    verena_1992

    thanks !

    April 28, 2017 at 3:29 pm #784627
    Yigit

    Hi,

    You are welcome!
    We will keep the thread open and wait to hear from you. Thread will be on hold, you can simply reopen it by replying :)

    Best regards,
    Yigit

    May 3, 2017 at 10:56 am #787012
    verena_1992

    hi,

    I wrote my host provider and they told me, that the php version is on their latest version 5.6.30.
    does the theme works with this version ?

    thanks
    verena

    May 3, 2017 at 1:03 pm #787103
    Yigit

    Hi,

    Yes, Enfold works fine with PHP version 5.6.x :)

    Best regards,
    Yigit

    May 3, 2017 at 7:30 pm #787337
    verena_1992

    alright,

    I just saw, that everything is alright again, it works to update the theme and the plugin as well as uploading photos.
    maybe it just took a few hours to work again,

    thanks
    verena

    May 3, 2017 at 10:00 pm #787437
    Yigit

    Hi Verena,

    You are welcome! :)

    For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
    And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
    For any other questions or issues, feel free to post them here on the forum and we will gladly try to help you :)

    Best regards,
    Yigit

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Viewing 14 posts - 1 through 14 (of 14 total)
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