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  • November 22, 2024 at 6:19 pm #1471970
    akhurst_machinery

    Hello,

    I really need your help to update our theme.
    It no longer shows the update reminder, and it always says that we’re updated with Version (99.99.99).
    https://snipboard.io/PF6ysB.jpg
    https://snipboard.io/53ClyB.jpg
    https://snipboard.io/iYHDyo.jpg

    I just downloaded the latest version (zip file) but I’m really scared about installing the template this way.
    We have a child theme and also some quick CSS codes.

    Please help me!
    Thanks, Leo

    November 23, 2024 at 1:24 pm #1472004
    Rikard

    Hey Akhurst,

    Please try to upload a fresh copy of the theme as if it was new, then select to overwrite the current version. You can backup your theme settings under Enfold->Import/Export.

    Best regards,
    Rikard

    November 25, 2024 at 6:44 pm #1472180
    akhurst_machinery

    Oh God …

    So you’re saying that I should upload it from the Zip File, overwrite it, and then import my settings?
    Question: When I save my settings, do all my quick CSSs come together as well?

    I have to say that I’m a little bit scared…
    Leo

    November 25, 2024 at 8:45 pm #1472188
    Rikard

    Hi,

    It should, but you can easily back up your CSS to a local file on your local machine for example.

    Best regards,
    Rikard

    June 5, 2025 at 1:08 am #1485091
    akhurst_machinery

    Hi Rikard!

    We finally moved our website to a new host, and now, while the websites are still hidden, I’m going to be brave enough to perform what you told me to do.

    Additionally, as you may be aware, we operate our websites within a multisite environment. So, do I need to import the fresh Enfold theme to each site or just the main one (Akhurst)?

    Thank you!

    June 5, 2025 at 9:27 am #1485111
    Rikard

    Hi,

    Thanks for the update. If you activate the theme globally, then you should only have to install it once.

    Best regards,
    Rikard

    June 5, 2025 at 7:03 pm #1485119
    akhurst_machinery

    Ok.
    So, do I install it from here?
    Because this is the network admin dashboard.

    https://snipboard.io/5qQfAY.jpg

    June 5, 2025 at 10:01 pm #1485128
    Mike

    Hi,
    Typically that is where you would install the latest theme from your Envato (Theme Forest) account.
    But there is no v99.99.99, so my concern is that your current install has been tampered with. Someone modified it.
    I recommend creating a full backup first, files & database, in your webhost tool, not a plugin.
    Then backup your theme settings under Enfold->Import/Export, and manually copy your Quick CSS and WordPress ▸ Customize ▸ Additional CSS to a plain text file.
    Then try installing the current version like this:
    Download the latest installable WP version from your Theme Forest account and upload it to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New
    WordPress_Appearance_Themes_Add-Themes_Add-New.jpg
    after you choose the zip file and click install, you will see a This theme is already installed message because you are updating, you can continue
    Installing_theme_from_uploaded_file_This_theme_is_already_installed.jpg
    then you will see the Theme updated successfully message.
    Theme_updated_successfully.jpg

    Best regards,
    Mike

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