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Posts
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Hello,
I really need your help to update our theme.
It no longer shows the update reminder, and it always says that we’re updated with Version (99.99.99).
https://snipboard.io/PF6ysB.jpg
https://snipboard.io/53ClyB.jpg
https://snipboard.io/iYHDyo.jpgI just downloaded the latest version (zip file) but I’m really scared about installing the template this way.
We have a child theme and also some quick CSS codes.Please help me!
Thanks, LeoHey Akhurst,
Please try to upload a fresh copy of the theme as if it was new, then select to overwrite the current version. You can backup your theme settings under Enfold->Import/Export.
Best regards,
RikardOh God …
So you’re saying that I should upload it from the Zip File, overwrite it, and then import my settings?
Question: When I save my settings, do all my quick CSSs come together as well?I have to say that I’m a little bit scared…
LeoHi,
It should, but you can easily back up your CSS to a local file on your local machine for example.
Best regards,
RikardHi Rikard!
We finally moved our website to a new host, and now, while the websites are still hidden, I’m going to be brave enough to perform what you told me to do.
Additionally, as you may be aware, we operate our websites within a multisite environment. So, do I need to import the fresh Enfold theme to each site or just the main one (Akhurst)?
Thank you!
Hi,
Thanks for the update. If you activate the theme globally, then you should only have to install it once.
Best regards,
RikardOk.
So, do I install it from here?
Because this is the network admin dashboard.Hi,
Typically that is where you would install the latest theme from your Envato (Theme Forest) account.
But there is no v99.99.99, so my concern is that your current install has been tampered with. Someone modified it.
I recommend creating a full backup first, files & database, in your webhost tool, not a plugin.
Then backup your theme settings under Enfold->Import/Export, and manually copy your Quick CSS and WordPress ▸ Customize ▸ Additional CSS to a plain text file.
Then try installing the current version like this:
Download the latest installable WP version from your Theme Forest account and upload it to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New
after you choose the zip file and click install, you will see a This theme is already installed message because you are updating, you can continue
then you will see the Theme updated successfully message.
Best regards,
MikeHi Mike!
I think it worked just fine!
I didn’t even need to bring back any other settings (CSS, etc).The only issue is with the GT Translate plugin on mobile.
When I click the flag, nothing happens …Thank you so much!
LeoHi,
Glad that the update worked for you. I have not used the GT Translate plugin and I don’t see any errors in the browser console on your site.
Please open a new thread for this new issue, since the opening title for this thread is now solved, this helps other users find solutions based on the opening subject line quicker and helps keep the thread length manageable and on topic for multiple mods to assist. Thank you for your understanding.Best regards,
Mike
- The topic ‘Theme Update Issue – Version (99.99.99)’ is closed to new replies.