Viewing 5 posts - 1 through 5 (of 5 total)
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  • September 26, 2020 at 12:55 pm #1248644
    Thorsten Holler
    Guest

    Hello, I want to update the outdated theme enfold 3.8.4 to the current version for the website peru-elektro.de, unfortunately I’m missing some details:
    1. was there already an update button for this theme?
    2. since the site has been set up by someone else, how do I get an installation license, since I unfortunately do not have one?
    3. the site was created about 4 years ago, but never updated, therefore a license question: Do I have to buy a new version for the current version 4.x and install it via FTP, or is it sufficient to log into the customer account with the (currently unknown) login data and then I can download the latest version of the themes?
    4. or should/can I simply buy a new license, install the current theme and it is good? What about the license, is it bound to the version (e.g. 4.x), or to a term (e.g. 1 year), or is the license unlimited in time?

    It would be nice if I would receive an answer/help as soon as possible, because a check showed that you can attack the WordPress installation via the outdated theme.

    Many greetings
    Thorsten Holler
    PeRu Electrical – Support

    Translated with http://www.DeepL.com/Translator (free version)

    September 26, 2020 at 2:17 pm #1248672
    Victoria

    Hey Thorsten Holler,

    If you have access to the clients Themeforest account you can login there , download the latest version of the theme and update it via FTP.

    It is necessary to have a full backup ready before you attempt an update. It alos makes sense to remove old Enfold folder an upload a fresh copy.

    If you do not have access to that, you’ll need to purchase the licnese. The license is not bound to any version.

    Best regards,
    Victoria

    September 29, 2020 at 9:28 am #1249289
    Thorsten Holler
    Guest

    Hello Victoria,
    thanks for your answer, thats what I have done – purchase a new license.

    Is it true, that that is a livetime-license with 6 month support?

    Kind regards
    Thorsten

    September 29, 2020 at 9:32 am #1249291
    Thorsten Holler
    Guest

    But one Problem, Question I have:
    Please take a quick look at the top navigation (peru-elektro.de). The menue-entries “Leistungen” look different to “Rechtliches”.

    What do I have to change, to get for “Rechtliches” the same look as in “Leistungen”?
    Kind regards again
    Thorsten

    September 30, 2020 at 7:29 am #1249585
    Rikard

    Hi Thorsten,

    Please to to Appearance->Menus and make sure to uncheck the option to use the menu item as a mega menu under the Rechtliches element.

    The license is valid for life, and comes with 6 months initial support. If you want support after that then there is an additional cost for that.

    Best regards,
    Rikard

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