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  • April 19, 2019 at 3:04 pm #1092696
    leadingnorth

    My footer is set up to be 3 columns and it’s always worked perfectly, but after doing the last update, the footer no longer has columns, so the content is all messed up (take a look at the staging link below to see how jacked it looks). Please help!

    April 19, 2019 at 4:06 pm #1092706
    leadingnorth

    I just noticed that this is happening on most pages (not just the footer. Galleries that were three columns are now one column and so on and so forth.

    Also, I’ve tried the typical troubleshooting tips (deactivated plugins to see if that did it, cleared cache, etc.) and nothing has worked.

    • This reply was modified 5 years, 8 months ago by leadingnorth.
    April 20, 2019 at 8:12 am #1092866
    Rikard

    Hi,

    Please post admin login details in private for your staging site so that we can have a closer look.

    Best regards,
    Rikard

    April 22, 2019 at 3:10 pm #1093340
    leadingnorth

    Hi, see below. Thank you.

    April 23, 2019 at 7:54 am #1093543
    Rikard

    Hi,

    Thanks for that, I can’t see why that is happening though. Does it make any difference if you switch to the Classic Editor in the theme options?

    Best regards,
    Rikard

    April 23, 2019 at 10:16 pm #1093756
    leadingnorth

    Hi, I just tried that and it didn’t work. Please feel free to go in and try anything and everything you want on the staging site to see if anything works.

    April 26, 2019 at 1:05 pm #1094715
    leadingnorth

    Hi Rikard,

    Any updates on this issue?

    April 26, 2019 at 4:56 pm #1094773
    Basilis

    Hi,

    When I load your footer it shows nothing. Have you done any changes to the template at all?

    Best regards,
    Basilis

    April 26, 2019 at 5:08 pm #1094781
    leadingnorth

    I have not made any changes. I just went in to check and was able to see the issue as it’s always been (I’m not sure why you’re not seeing anything). You can also see the same issue happening at in the middle of the page on the links I posted above (not just on the footer)… Did you scroll all the way down?

    April 26, 2019 at 5:23 pm #1094786
    LucaLu

    ”Following”
    (I have got the same issue, both in the ‘footer’ and in the ‘body’ of all pages)

    • This reply was modified 5 years, 8 months ago by LucaLu.
    April 30, 2019 at 5:28 am #1095591
    Rikard

    Hi leadingnorth,

    Sorry for the late reply. I can’t see exactly what is breaking your layout unfortunately, but it’s likely that it’s due to the shortcode you are using in the first and second widget, what happens if you remove them temporarily?

    Best regards,
    Rikard

    April 30, 2019 at 5:29 am #1095592
    Rikard

    Hi LucaLu,

    Please open a new thread and include admin login details in private so that we can have a closer look at your site.

    Best regards,
    Rikard

    April 30, 2019 at 1:28 pm #1095745
    LucaLu

    Hi Rikard,
    I’ve already opened a new thread two days ago and did some fixing thanks to another moderator, but nothing works yet, here is the link:
    kriesi.at/support/topic/layout-crash-after-updated-to-wp-5-1-1

    There, You will find WP and FTP credential, feel fre to login and check.
    Please let me know, thank you.
    L.

    • This reply was modified 5 years, 7 months ago by LucaLu.
    May 1, 2019 at 11:02 am #1096137
    Rikard

    Hi LucaLu,

    Great, please keep to that thread from now on then.

    Best regards,
    Rikard

    May 3, 2019 at 2:53 pm #1096918
    leadingnorth

    Hi Rikard,
    I removed the shortcode from the second column of the footer and the issue on the footer got fixed (however, I would still like a way to be able to show the masonry as it’s always been on the footer there, any suggestions there). ALSO, the image galleries on the pages are still messed up. I added a link below, where you can scroll down the page and see how a gallery that used to be 3×2 images, it now shows as 6×1 (all happened after the same theme update).

    May 7, 2019 at 8:43 am #1097989
    Ismael

    Hi,

    Thanks for the update.

    We fixed some of the css code in the style.css file and the Quick CSS field. There were extra curly braces in the css media queries. We also added this filter in the functions.php file to include the “deals” in the list of supported custom post types by the builder.

    function avf_alb_supported_post_types_mod( array $supported_post_types )
{
  $supported_post_types[] = 'deals';

  return $supported_post_types;
}
add_filter('avf_alb_supported_post_types', 'avf_alb_supported_post_types_mod', 10, 1);

    Best regards,
    Ismael

    May 7, 2019 at 4:03 pm #1098111
    leadingnorth

    Thank you Ismael…what about the masonry shortcode on the footer? Is there another way for me to be able to display that element on the footer?

    May 13, 2019 at 2:01 am #1099866
    Ismael

    Hi,

    Thanks for the update.

    We added the masonry shortcode back in the footer, but we had to wrapped it inside a 1/1 column element so that it doesn’t become full width.

    [av_one_full first][av_masonry_gallery ids='32252,32239,32235,32234,32233,32232,32231,32230,32229' items='24' columns='3' paginate='none' size='flex' orientation='' gap='no' overlay_fx='active' animation='active' container_links='active' id='' caption_elements='' caption_styling='' caption_display='always' color='' custom_bg='' av-medium-columns='' av-small-columns='' av-mini-columns='' av_uid='' custom_class=''][/av_one_full]

    Best regards,
    Ismael

    May 13, 2019 at 3:33 pm #1100115
    leadingnorth

    Thank you so much! Everything looks good now. I really appreciate your help!

    May 13, 2019 at 3:36 pm #1100123
    Jordan Shannon

    Hi,

    I’m glad this was resolved. If you need additional help, please let us know here in the forums.

    Best regards,
    Jordan Shannon

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