Tagged: 

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • March 8, 2019 at 8:35 pm #1076463
    synergy_networx2014

    Hi there,

    I just bought the newest version days ago and used FTP to upload the new theme.
    After active the new theme, there’s a 500 error.

    The reason why update theme is that the old version’s page editor doesn’t work properly with PHP 7.2.

    Please advice.

    March 10, 2019 at 6:39 am #1076900
    Rikard

    Hey synergy_networx2014,

    Did you remove the old version of the theme first before you uploaded the new version? If not then please try that out. The likely reason for the 500 error is that there is a duplicate file between the old and new versions.

    Best regards,
    Rikard

    March 12, 2019 at 4:42 pm #1077857
    synergy_networx2014

    Hi there,

    Just tried to removed the old theme and uploaded new theme. However, got 500 error again.
    Now I have two theme uploaded, one called enfold which is the old version, the other called enfold-new.

    Issues:
    1. The old theme looks work good. However, the page editor doesn’t work with php 7.2. The page editor kept loading when try to edit page content.
    2. The new theme got 500 error.

    Below is the error from error log:
    [Tue Mar 12 14:06:09.182121 2019] [php7:error] [pid 31753] [client 72.139.22.22:38439] PHP Fatal error: Uncaught Error: Call to undefined function apply_filters_deprecated() in /nas/content/live/updatetestsite/wp-content/themes/enfold/framework/php/class-framework-widgets.php:2572\nStack trace:\n#0 /nas/content/live/updatetestsite/wp-includes/class-wp-widget-factory.php(57): avia_instagram_widget->__construct()\n#1 /nas/content/live/updatetestsite/wp-includes/widgets.php(113): WP_Widget_Factory->register(‘avia_instagram_…’)\n#2 /nas/content/live/updatetestsite/wp-content/themes/enfold/functions.php(668): register_widget(‘avia_instagram_…’)\n#3 /nas/content/live/updatetestsite/wp-content/themes/enfold/functions.php(674): avia_register_avia_widgets()\n#4 /nas/content/live/updatetestsite/wp-settings.php(369): include(‘/nas/content/li…’)\n#5 /nas/content/live/updatetestsite/wp-config.php(131): require_once(‘/nas/content/li…’)\n#6 /nas/content/live/updatetestsite/wp-load.php(37): require_once(‘/nas/content/li…’)\n#7 /nas/content/live/updatetestsite/wp-blog-header.php(13): require_once(‘/nas/content/li…’)\n#8 /nas/ in /nas/content/live/updatetestsite/wp-content/themes/enfold/framework/php/class-framework-widgets.php on line 2572

    I have attached the login info and FTP account for you to debug.
    Please help to fix this ASAP.

    Appreciate.

    March 14, 2019 at 5:36 am #1078527
    Rikard

    Hi,

    Thanks for the update, I see that you are running an old version of WordPress itself. Could you try to update that as well please?

    Best regards,
    Rikard

  • Author
    Posts
Viewing 4 posts - 1 through 4 (of 4 total)
  • You must be logged in to reply to this topic.