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  • March 5, 2017 at 11:44 pm #756064
    ronensin

    Hello Enfold Team,

    I do have a question for you the experts guys, lets start please:

    I just got an Email from you on 1th of March, which says that: Update available for ‘Enfold

    on my Theme, I already put all the necessarily details such as: Your Themeforest User Name | Your Themeforest API Key

    anyway, It should be updated but instead im getting that message on the Theme Update:

    “No Updates available. You are running the latest version! (3.8)”

    I would like to have your help please for being update.

    Best regards,
    Ronen

    March 6, 2017 at 1:24 am #756086
    Mike

    Hey ronensin,
    Have you tried downloading it from your Themeforest account and upgraded though FTP?

    The Complete Guide to Updating Enfold

    Best regards,
    Mike

    March 6, 2017 at 5:35 am #756139
    ronensin

    Hey Mike,

    Thank you for your reply!
    I would like to have the updade, directly from the Enfold Theme Options screen with a the API KEY and not from the FTP.

    Best regards,
    Ronen

    March 7, 2017 at 6:50 am #756779
    Rikard

    Hi,

    Please try running the following plugin in order to clear WordPress transients: https://wordpress.org/plugins/transients-manager/. If that doesn’t work then please post admin login details in private so that we can have a close look.

    Best regards,
    Rikard

    March 7, 2017 at 3:02 pm #757024
    ronensin

    Hi Rikard,

    I’m writting down my admin login details in private.

    Best Regards,
    Ronen

    March 7, 2017 at 3:08 pm #757025
    Yigit

    Shalom!

    I am afraid your API key is wrong. I added my API key and it updated just fine.
    Can you please check this thread – http://kriesi.at/documentation/enfold/updating-your-theme-files/ and generate another API key and place it in Enfold theme options?

    Cheers!
    Yigit

    March 7, 2017 at 3:16 pm #757030
    ronensin

    Thank you Yigit,

    I was tried it again, according to your instructions.

    Can you please re-check my Website again under — them update and let me know please, If everything works just fine now?

    Best Regards,
    Ronen

    March 7, 2017 at 3:22 pm #757033
    Yigit

    Hi!

    I have already updated the theme using my API key. You should insert new ones and wait for the upcoming update to check if it is correct or not :)

    Cheers!
    Yigit

    March 7, 2017 at 3:27 pm #757037
    ronensin

    I already insert the new ones, acoording to our txting above.

    Hope it will work now (:

    March 7, 2017 at 3:31 pm #757039
    Yigit

    Hey!

    Hope so too!
    Let us know if it does not :)

    I am marking this thread as resolved. Feel free to start a new one if you have any other questions or issues and enjoy the rest of your day!

    Best regards,
    Yigit

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