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  • #937592

    Hi! I’m using a plugin called “Visual Product Configurator” for WooCommerce and everything works fine apart from the confirmation e-mail that both the user and I get after an order. Instead of showing the product characteristics the e-mail shows what appears to be a class name “vpc-cart-data”. Below that, some extra unwanted text appears that seems to be related to the plugin’s settings.

    “vpc-custom-data: ,
    vpc-original-config: VPC_Right_Sidebar_Skin,
    vpc-original-config: opened,
    vpc-original-config: leave-others-opened,
    vpc-original-config: ,
    vpc-original-config: Array,
    vpc-original-config: Array”

    I tried to contact the authors of the plugin and they suggested to switch theme and test again. I switched to Twenty Fiftenn momentarily and the problem was gone, the e-mail was clean from the errors. Could you help me with this, please?

    #938146

    Hey kykkoko,

    Thank you for using Enfold.

    Please provide the login details in the private field. We would like to check the plugin. Please note that we don’t provide support for third party plugins as stated on our support policy. Nevertheless, we’ll try to help as much as possible.

    Best regards,
    Ismael

    #938206

    Thank you, I’ve already solved it. I simply needed to update come templates regarding the e-mails in my child theme.

    #938504

    Hi,

    Great, glad you got it working and thanks for the feedback. Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

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