-
Posts
-
Hi,
I bought CHOICES theme for WordPress a few years ago, but I don´t have the Purchase Code. I have the 1.2 version of the theme, and i´m having several problems when I want to update my wordpress to the lastest version. I notice that the theme looks not compatible with this wordpress version. How can I update my theme?thanks,
jorgeHey Jorge!
Thank you for contacting us.
If you do not have the Purchase code, we are afraid there is nothing we can do to help you out.it is required for the update process.
Regards,
BasilisI know, the theme was bought by the study who works the website, but they have already closed. I really only need to know if the 1.2 theme version is compatible with the lastest wordpress version. If not, which is the lastest version compatible with the 1.2 version.
ThanksHi,
Is a little hard to tell you which the exactly WordPress version is compatible with the 1.2 version that
s too old, so, is easier buy another license and save the purchase code because youll have a lot problems if this version.Best regards,
John Torvikhello,
thanks for your quick response. i understand that with out the purchase code it may be hard for you to confirm that the studio did purchase this theme, but they just sent me a zip file with all the files that pertain to the theme, even the theme licence. Would this be enough information for you to send me the updated version? I don´t think that having bought it already i should buy it again becuase the version is outdates so please let me know how we can move forward.
Hi,
There is no option for us to send you the theme directly. We only sell it via ThemeForest and ThemeForest handles all sales for us. If you do not have a purchase code please do get in touch with ThemeForest and see if they can help you with your purchase code.
I’m sorry to say that we won’t be able to help you with getting a new copy directly.
Thank you for your understanding :)
Best regards,
Vinay
- You must be logged in to reply to this topic.