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  • April 16, 2020 at 9:38 pm #1204556
    lightfeather08

    I recently assumed management of a website with the Enfold theme running. For some reason, all of the pages under the “Theme Options” menu will not load. It just displays a white page.

    I have completed a back up, done all of the necessary updates, etc. but it still will not display. What should I do?

    April 18, 2020 at 9:05 am #1204862
    Rikard

    Hey lightfeather08,

    Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    April 21, 2020 at 4:19 pm #1205850
    lightfeather08

    I am trying to send my login credentials as a “private content” reply but it keeps telling me it isn’t going through. Can you confirm that it is?

    April 21, 2020 at 5:08 pm #1205884
    Victoria

    Hi lightfeather08,

    Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.

    Best regards,
    Victoria

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