Viewing 11 posts - 1 through 11 (of 11 total)
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  • August 20, 2014 at 11:34 am #306749
    T4Media2

    Hello,

    we’re using Enfold theme (version: 2.9.1) and have recognized that playing with the Theme Options doesn’t have effects on the frontend.
    I already deactivted all third-party plugins but the problem still remains.
    So do you have any ideas how to fix this issue?

    Thanks in advance.

    Kind regards
    Axel

    August 20, 2014 at 11:40 am #306753
    Yigit

    Hi T4Media2!

    Can you post the link to your website please?
    Please make sure to flush browser cache and refresh your page a few times after making styling changes.

    Cheers!
    Yigit

    August 20, 2014 at 1:20 pm #306814
    T4Media2

    Thanks for the quick response.

    I installed the theme on my local system and unfortunately found out that it works there.
    However i can’t explain why these settings doesn’t work on this site:
    http://analytics.t4media.de/

    Nevertheless if you guys have any ideas what could cause this behaviour i would be very glad.

    Thanks in advance.

    Kind regards
    Axel

    August 20, 2014 at 1:36 pm #306823
    Yigit

    Hey!

    Please make sure that wp-content/uploads folder has correct permissions ( 755 ) – http://codex.wordpress.org/Changing_File_Permissions

    Regards,
    Yigit

    August 20, 2014 at 5:38 pm #306957
    T4Media2

    Hey Yigit,

    thanks for the hint with the permissions. We have some trouble regarding the permissions of the uploads directory.
    The only way to upload files via media in backend is to set the permissions to 777 at the moment. I don’t know why.

    But setting the permissions to 755 doesn’t have any effect for the behaviour i mentioned above.

    Any ideas?

    Regards
    Axel

    August 21, 2014 at 5:23 am #307160
    Ismael

    Hey!

    Well.. I guess you need to contact your host regarding that. It doesn’t seem to be a theme related issue.

    Regards,
    Ismael

    August 21, 2014 at 9:22 am #307225
    T4Media2

    Thanks for your answers.

    Do I understand your hints correctly that my problem with theme options may have to do with the server settings or permissions?

    Btw can you tell me where the values in theme settings are stored? In the database or in a file? Why it isn’t possible for the theme
    to read in these values correctly?

    Regards,
    Axel

    August 21, 2014 at 10:13 am #307249
    T4Media2

    Okay i just found out, that my enfold_child_theme.css located at wp-content/uploads/dynamic_avia/ won’t get overwritten after i change some theme options and click on “Save all changes”.

    Whereas in my local installation this actions works. So the overriding procedure doesn’t work online. But how can i fix it?
    Which permissions do i have to set to folders and files inside wp-content/uploads/dynamic_avia to run properly?

    Btw: For what reason the css files are stored in the uploads folder? I thought the uploads folder is only for uploading media files via backend?

    Maybe you have an idea how i can fit the overriding feature.

    Regards,
    Axel

    August 21, 2014 at 11:46 am #307279
    Dude

    Hi!

    Please use a ftp client and connect to your server. Navigate to wp-content/uploads/dynamic_avia/ and set the folder permission to 777. Then delete the enfold.css file inside the dynamic_avia folder. Afterwards go to Enfold > Theme Options to regenerate the dynamic stylesheets (hit the green “Save all changes” button). Enfold uses the uploads folder because the permission is normally set to 755 or 777 and Enfold can normally create the “dynamic_avia” folder easily without any additional permission changes.

    Best regards,
    Peter

    August 21, 2014 at 12:45 pm #307311
    T4Media2

    Hi dude and thanks for your help.

    Due to i have access to the server i checked several settings for permissions, owner- and group-memberships and finally
    found a (the) solution.

    I set the owner for the uploads folder to www-data, that is the name of the web server. Afterwards i could adjust the permissions
    back to 755 (folders) and 644 (files) and now both file uploading and updating theme options work perfectly.

    Again thanks for you help.

    Cheers

    August 21, 2014 at 1:05 pm #307313
    Yigit

    Hi!

    Glad it is working fine now Axel! Let us know if you have any other questions or issues

    Cheers!
    Yigit

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