Viewing 12 posts - 1 through 12 (of 12 total)
  • Author
    Posts
  • April 12, 2019 at 12:58 am #1089791
    iveyeng

    Hello,

    I’m unable to access the edit screen of meta description that is provided by the Yoast plug-in. The area where you make edits is not available. I’ve deactivated all plug-ins except Yoast and cannot access it still. Then once I change to a generic WP theme I am able to access the edit screen for the meta description. So it seems there’s a bug somewhere within the Enfold Child theme or something that is incompatible with Yoast. Could you please help with this?

    April 12, 2019 at 9:27 am #1089983
    Rikard

    Hey iveyeng,

    The login details are not working, please check and verify.

    Best regards,
    Rikard

    April 13, 2019 at 12:03 am #1090170
    iveyeng

    Try the link in private content.

    April 13, 2019 at 9:38 am #1090323
    Rikard

    Hi,

    Thanks for that. What happens if you select to use the Classic Editor in the main page of the theme options?

    Best regards,
    Rikard

    May 11, 2019 at 1:00 am #1099454
    iveyeng

    Hi Rikard,

    I selected the Classic Editor option on the main page of theme optinos and nothing changed. I still can’t get to the edit screen of the title and meta description without having to switch to a generic WP theme. Anything else we can try?

    Lisa

    May 12, 2019 at 8:02 pm #1099812
    Victoria

    Hi Lisa,

    Please update the theme to Enfold 4.5.7 and see if the issue persists.

    Best regards,
    Victoria

    May 14, 2019 at 8:26 pm #1100742
    iveyeng

    Victoria,

    I updated the Enfold theme to 4.5.7. I still have the same issue.

    Lisa

    May 20, 2019 at 9:16 pm #1102570
    Victoria

    Hi Lisa,

    Best regards,
    Victoria

    May 21, 2019 at 12:47 am #1102629
    iveyeng

    Hi Victoria,

    Where are you getting these errors and how do I get rid of them?

    Lisa

    May 22, 2019 at 8:36 am #1103194
    Victoria

    Hi Lisa,

    I was checking some post. The token has expired, can you please update it?

    Best regards,
    Victoria

    May 24, 2019 at 12:08 am #1103820
    iveyeng

    Hi Victoria,

    I updated the token.

    Lisa

    May 28, 2019 at 6:05 am #1104690
    Rikard

    Hi Lisa,

    Thanks for that and sorry for the late reply. The error messages are likely due to a conflict coming from another plugin, could you try to disable all plugins except Yoast to see if that makes any difference please?

    Best regards,
    Rikard

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