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You asked me to give you the login details for our website that crashed when we updated it to the latest version of enfold, also we cant even access the wp-admin login area
Many thanks for your help
That’s the version that caused the problem, I have just re-uploaded the latest version (again) and the site is still not working…
The only thing I did was update the site on friday by uploading the latest version of the Enfold themePlease help as our site has not worked for 5 days now
Your help is greatly appreciated
Hi!
It seems like your website is still using an older version, which is not compatible with WordPress version you are using. Please try re-updating the theme via FTP – http://vimeo.com/67209750
Cheers!
YigitHi Yigit
I did upload the latest version of Enfold via ftp, I made sure I downloaded the latest version of Enfold from Themeforest on Friday, and then uploaded it via FTP and the entire website crashed.
I then repeated the same procedure again today, making sure I downloaded the theme again from themeforest, incase there had been an update, and it made the site work even less (now the internal pages have all disappreared.
Can you please help
Just to be very sure, I have uploaded the theme via ftp for the third and final time and it still does not work
I am about to lose a client over this, so please can you have a look as I feel you have not read my messages, otherwise you would not be asking me to upload the latest version of the theme via ftp, as this is what caused the issue in the first place.
If you cannot help me please say so now, so I can get a professioanl to fix it and put in an official complaint to themeforest and ask for a refund and move to a theme with a support team that reads your messages before responding to them
Sorry to be harsh, but this is my livlihood
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