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  • April 14, 2021 at 9:50 pm #1294437
    Fredrik Gehrke
    Guest

    Hi, this website http://www.salongjohnas.se/ is using your theme. I need to update the theme and it says I need to enter my “Envato private token” but I cannot login to themeforest.net because my customer dont know the login. So my question is if we buy the theme again, use the new Envato private token, will the old website work as usual or does everything have to be reinstalled again and make the website from scratch?

    We just need the token so the changes we make can save, right now we can do changes but it doesn’t show because the site havent been updated for like 5 years..
    see screenshot: https://gyazo.com/0777d0ca2ae8108f1358fcdac2a0377f

    ASAP response would be very amazing!
    thanks!

    Best regards,
    Fredrik Gehrke

    April 17, 2021 at 5:19 am #1294865
    Rikard

    Hi Fredrik,

    Sorry for the problem. Maybe you can try searching for the receipt in your customers email? If you can’t find the details, and you need to purchase the theme again, then it won’t affect any functionality on the site. Simply follow these instructions on how to register your license: https://kriesi.at/documentation/enfold/theme-registration/

    Best regards,
    Rikard

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