Viewing 4 posts - 1 through 4 (of 4 total)
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  • March 24, 2018 at 1:23 pm #932333
    Dogmut

    My theme is not updating and seems to be stuck at 4.2.1. The license settings are correct. Can you advise please.

    March 24, 2018 at 2:02 pm #932349
    Victoria

    Hey Dogmut,

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    Best regards,
    Victoria

    March 24, 2018 at 2:26 pm #932350
    Dogmut
    This reply has been marked as private.
    March 26, 2018 at 2:40 am #932761
    Vinay

    Hi,

    Try to clear WordPress transients using this plugin and make sure your API key is correct.

    Then click on check again link in the update tab.

    If it does not help, please go ahead and delete the “enfold” folder in wp-content/themes/ and upload a fresh copy of the “enfold” theme files. Do NOT leave the old “enfold” theme folder with corrupt files on the server, DELETE and upload a fresh copy of the theme files.

    Best regards,
    Vinay

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