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  • #1341721
    Siobhan Guthrie
    Guest

    The system is saying my license expired 5 years ago, yet I had to re-purchase it last year, and have had forum support last year too.
    I did a theme update today, and the website made some odd changes. I need support, hence my visit to the forum. But it’s saying my license expired???

    #1341762

    Hi Siobhan,

    Your theme license will never expire, but your support period will. If you need to renew it, then please refer to this: https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support

    We recently implemented a check for a valid support on the forum, since it’s a requirement from Themeforest/Envato.

    Best regards,
    Rikard

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