Viewing 4 posts - 1 through 4 (of 4 total)
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  • April 6, 2023 at 11:07 am #1403695
    Joan Vidal
    Guest

    Hi,
    In the enfold’s forum I get:
    We are very sorry but it seems your Theme License has expired on May 31st, 2022…
    Your current, expired license key is: a81346d3-5dcc-426c-b1e1-0cbece27a216
    I get the license in:
    Item ID: 4519990
    Item Purchase Code: a81346d3-5dcc-426c-b1e1-0cbece27a216
    Purchase Date: 2021-11-29 19:27:04 UTC
    Isn’it it license valid for life?
    This license is assigned to marttamas.com.
    I get this alert: Your theme (Enfold Child) contains outdated copies of some WooCommerce template files.
    In the enfold’s forum, Niko says:
    March 30, 2022 at 5:37 am: “…Please backup your site first and update Enfold to 4.9.2….” My theme is updated to 5.5. I can’t question about it in the forum, because the expired license…
    Can you help me, please?
    Thanks in advance.
    Joan

    April 6, 2023 at 3:52 pm #1403722
    Rikard

    Hey Joan,

    Your theme license is valid for life, but support is not. If you need to extend your support period, then please refer to this: https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support

    Best regards,
    Rikard

    April 6, 2023 at 4:04 pm #1403725
    bcndisseny

    Thanks Rikard,
    Of course!
    I didn’t thinks about it, sorry.
    Thanks.
    Joan

    April 7, 2023 at 7:22 am #1403770
    Ismael

    Hi,

    No problem. Please feel free to open another thread if you have more questions about the theme.

    Have a nice day.

    Best regards,
    Ismael

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