Viewing 9 posts - 1 through 9 (of 9 total)
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  • July 15, 2015 at 2:57 am #473501
    inMotionGraphics

    Hi guys,

    I’m sorry to bug you with this, but have you ever seen an Enfold powered site break like mine has for no apparent reason?

    http://www.inmotiongraphics.com/ (social icons in header are listed in a vertical text format)

    http://www.inmotiongraphics.com/services/ (progress bars no longer work)

    http://www.inmotiongraphics.com/google-local-listing/ (sidebars are no longer on the side, but appear below the content)

    Widgets in the sidebar and footer have lost their styling, along with the button to go back to the top of the page etc.

    I first noticed this issue on Monday late night, and I hadn’t made any changes to the site in months. I already had the latest version of WP it seems, although I’m not sure when it updated automatically.

    Out of desperation, I’ve now updated all plugins, updated to the latest version of Enfold, and even reinstalled the latest version of WP. I’ve also deactivated all plugins in case there was a conflict. I’ve tried switching from my child theme to the Enfold theme, and nothing has helped.

    Please can you let me know what could be causing this, as I’ve run out of ideas as to what the issue could be?

    Thank you.

    Brendon

    July 16, 2015 at 5:50 am #474072
    Rikard

    Hi inMotionGraphics!

    Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.

    Regards,
    Rikard

    July 16, 2015 at 12:28 pm #474212
    Wild-Speed

    Hi, I also have the problem with the sidebar appearing below the content. I don’t know what is causing this.

    July 17, 2015 at 1:24 am #474634
    Ismael

    Hi!

    You have an old version of the theme, 3.0.4, which is not compatible with the latest version of WordPress. Please update to version 3.2.2.

    Regards,
    Ismael

    July 17, 2015 at 1:51 am #474639
    Wild-Speed

    I have wordpress 4.2.2 and Enfold 3.2.3

    Nevermind I found it, should consider a child theme :)

    • This reply was modified 9 years, 5 months ago by Wild-Speed.
    July 17, 2015 at 2:03 am #474644
    inMotionGraphics

    Hi Ishmael,

    If you are referring to me, my hosting guys reverted my site back to an older version shortly after I submitted my post, to see if that would fix the problem. Unfortunately it didn’t. I can assure you though, at the time I wrote the above post, my site was running the latest version of WP, the latest version of the Theme and all my plugins were up to date. Still the problem persisted, so it isn’t a version issue.

    Thanks.

    Brendon

    July 17, 2015 at 3:25 am #474655
    Ismael

    Hi!


    @inMotionGraphics    : Unfortunately, we can’t help you unless you have the latest version of the theme. Right now, it is set to 3.0.4. Please update the theme to the latest version then we’ll check it again. If you modified any files inside the child theme folder, you need to update those files as well.

    Best regards,
    Ismael

    July 18, 2015 at 4:19 pm #475280
    inMotionGraphics

    Hi guys,

    I just wanted to let you know that I managed to resolve the above layout issue. As it turns out, it looks like the layout issues were being caused by malicious code. While I can’t be sure that’s the case, once I discovered and removed the malicious code, my site layout was back to normal.

    So if anyone else is experiencing similar issues that you can’t explain, look for this file: .backup_time on your server root. If you find it, your site has been hacked, and contains very pesky malicious code that keeps reproducing itself even if you delete the above mentioned file.

    More about this hack here: http://stackoverflow.com/questions/22647441/what-does-this-malicious-php-code-found-in-a-wordpress-install-do

    Also, do a search on Google and you’ll find plenty more info about this hack.

    Thank you Ismael for your assistance, and sorry for wasting your time.

    Brendon

    July 20, 2015 at 6:39 am #475543
    Rikard

    Hey Brendon,

    Glad you found the cause of your issues and thanks for sharing the solution!

    Regards,
    Rikard

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