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  • #997325

    Hi, this theme is getting really annoying, and I have done the searching and appears that this question goes unanswered and for some time now as well..

    Yet again I have wasted another heap of my time just trying get the theme to install or whatever… This is it for me… I seriuosly want a refund and will be turning my back on this theme wordpress stuff, at least with shopify I can actually open the software and make a site… 2 days I have lost here, and hope like hell I don’t get some BS when I ask for my refund, which I am doing right now and deleting everything enfold off this computer…

    Here has been the latest life waster….

    – I was installing the Enfold Theme from the .zip file I got downloaded from Envato uploaded file: themeforest-4519990-enfold-responsive-multipurpose-theme.zip
    It said….
    Unpacking the package…
    Installing the theme…
    The package could not be installed. The theme is missing the style.css stylesheet.
    Theme installation failed.

    #997428

    Hey TST765RS,

    Thank you for using Enfold.

    We are very sorry to hear that you’re having trouble installing the theme.

    I think it’s not working because you haven’t extracted the actual enfold .zip file from the Envato theme package. Please open the theme package and then extract the enfold.zip file to your desktop or anywhere you want and then upload it to your installation. Let us know if it helps.

    Please check the Enfold Documentation for future reference.

    Best regards,
    Ismael

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