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  • April 24, 2023 at 5:23 pm #1405401
    Sckilayre_NF

    Everything across the site seems to not be registering the themes assigned.
    I was working on the homepage last Friday morning, 3am CST when it broke. I have attempted restoring it to a point when I know it was okay but the glitch is remaining. This happened previously when I was uploading a video but then it just appeared to fix itself over a couple of hours. I have rebooted my computer, used multiple browsers, restarted wordpress, emptied my cache and browsing history. Nothing is working. I loved these themes in the past but this is the second site out of four that I’ve worked on that is ending up being super glitchy.

    April 24, 2023 at 7:42 pm #1405437
    Rikard

    Hey Sckilayre_NF,

    Thanks for the login details. Does your site have a URL as well?

    Best regards,
    Rikard

    April 24, 2023 at 10:14 pm #1405445
    Sckilayre_NF

    Yes here is the link

    April 25, 2023 at 1:10 pm #1405508
    Sckilayre_NF

    I literally bought the theme again and reactivated a brand new account and it’s showing up on the new wordpress site with the new theme. STILL WRONG. I need to get this to my client and I don’t know what to do anymore. PLEASE HELP!!!

    April 25, 2023 at 3:23 pm #1405532
    Rikard

    Hi,

    Thanks for that. I deactivated file compression under Enfold->Performance, and it’s working as it should after that. There might be a conflict with your hosting solution or a plugin.

    Best regards,
    Rikard

    April 25, 2023 at 7:37 pm #1405585
    Sckilayre_NF

    Thank you so much for getting that up and running. Which hosting solution do you recommend I use?

    April 25, 2023 at 8:21 pm #1405588
    Sckilayre_NF

    Also, my header video is not showing all of the text on mobile. I tried changing the minimum pixel height but it is not working. May you please fix?

    April 26, 2023 at 6:23 am #1405645
    Ismael

    Hi,

    Also, my header video is not showing all of the text on mobile.

    You can decrease the font size of the heading element to make room for the rest of the content. Please add this css code. 

    @media only screen and (max-width: 489px) {
    #top #wrap_all .av-special-heading.av-lgwoy0g4-67703d5d6519f9f2bd4d8bcfc4f4746e .av-special-heading-tag {
       font-size: 0.6em;
    }
}

    Best regards,
    Ismael

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