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  • #1297005

    Hello,

    I am trying to edit the theme files using the Theme Editor which has historically been under Appearance in the side menu. However I updated to the most recent version of Enfold and the option has disappeared.

    #1297030

    Hi stoneroad,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( to be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    #1297044
    This reply has been marked as private.
    #1297163

    Hi stoneroad,

    Thanks for giving us admin access.
    Disabling of Theme Editor was caused by one of the settings in iThemes Security.
    I have enabled the Theme Editor by going to Security > Settings > WordPress Tweaks > File Editor, then uncheck Disable File Editor

    Best regards,
    Nikko

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