Viewing 8 posts - 1 through 8 (of 8 total)
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  • June 17, 2016 at 3:15 pm #649810
    Amy Thornwood

    Hello,

    I’m making a portfolio site but when I upload some images en put them in a slider or imagesbox it doesn’t show up on the website. Text have the same problems, only the titles will show up. How can i solve this problem?

    Kind regards,
    Amy

    • This topic was modified 8 years, 5 months ago by Amy Thornwood.
    June 17, 2016 at 3:16 pm #649813
    Yigit

    Hey Amy!

    Can you please post the link to your website?
    Also, please make sure that you are using the latest version of the theme which is currently 3.6.1 – kriesi.at/documentation/enfold/updating-your-theme-files/

    Best regards,
    Yigit

    June 17, 2016 at 3:32 pm #649825
    Amy Thornwood

    Hello Yigit,

    The theme says: No Updates available. You are running the latest version! (3.1.5). So i think that is the problem.

    Kind regards,
    Aimee

    June 17, 2016 at 3:36 pm #649828
    Yigit

    Hi,

    Please try this plugin to clear WordPress transients if you do not receive auto updates and make sure your API key is correct: https://wordpress.org/plugins/artiss-transient-cleaner/.

    If it does not help, I am afraid you might need to update the theme manually – http://kriesi.at/documentation/enfold/updating-your-theme-files/

    Unfortunately not all Server environments are able to make use of the auto update feature provided by ThemeForest :/

    Best regards,
    Yigit

    June 17, 2016 at 3:40 pm #649832
    Amy Thornwood

    Hey Yigit,

    There are currently 0 transients (0 records) in the database. So this means I have to update the theme manually?

    Kind regards,
    Amy

    June 17, 2016 at 3:45 pm #649836
    Yigit

    Hi!

    Yes, Amy, it seems like you are going to need to update the theme manually this time. Envato had a little glitch a while ago with their API. Issue might be related and updating the theme manually should help

    Cheers!
    Yigit

    June 17, 2016 at 3:46 pm #649839
    Amy Thornwood

    Hey Yigit,

    Thanks for your help! I’m going to try the update manually!

    Kind regards,
    Amy

    June 17, 2016 at 3:48 pm #649841
    Yigit

    Hi!

    You are welcome!
    Please do so and let us know! We will keep the thread open and will wait to hear from you, just in case :)
    Thread will be on hold and you can simply reopen it by replying

    Best regards,
    Yigit

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