-
Posts
-
I took over a website and everything works great (current theme 4.7.4) but I can’t customize the theme – specifically I am looking to change the footer. It is giving me a critical error message. Maybe I need to upgrade but there are no instructions. Are upgraded seamless and how do I go about it?
Hey DynamoGymnastics,
Thank you for the inquiry.
The latest version of the theme is 4.9, so the site actually contains an older version. You may need to update the theme manually this time because the auto updater will not work in the current version. Please check the following documentation for more info about FTP update.
// https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp
Best regards,
IsmaelIs there any risk that the website might be functioning differently or certain aspects not work when updating. Is this the reason why I am not able to edit the theme setting?
I am happy to update it as long as there is no risk to the site having issues after as this is our registration time and we just opened back up to capacity.
Hi,
We can’t tell you exactly what the problem is if we can’t actually see it, but I would recommend that you try to update to the latest version of the theme in any case. If you want to try the update first, then you can update on a staging/development version of the site first.
Best regards,
RikardCan I hire someone to do the update for me as I am worried about doing something wrong and affecting the site?
Liana
Hi Liana,
We can upload the new version of the theme for you in a separate folder on your current site, that gives you an opportunity to try it out, and quickly switch back if something should go wrong. If you would like help with that, then please include admin WordPress and FTP login details in private.
Best regards,
RikardI need an email address to create a user for WordPress and what level would you need the user to be? I am unsure what FTP is
Hi,
You can use the email in private, just make sure to post the login details here in private, so that all moderators have access to them. You should be able to get FTP login details via your hosting provider.
Best regards,
RikardHi,
Thanks for that. I’m uploading the new version in a separate folder as we speak, we would need WordPress login details as well to check your site as well though. Please post WordPress login details in private as well.
Best regards,
RikardI will create a new log in for you but I need to know what email to create a log in for. Should I use the (Email address hidden if logged out) ?
Hi,
It doesn’t really matter which email you use, just remember to post the login details here in private. You can use the email you posted above, or the one in private.
Best regards,
RikardHi DynamoGymnastics,
Thanks for providing the credentials however it doesn’t have sufficient permission.
Please set account’s role to an Administrator.Best regards,
NikkoHi DynamoGymnastics,
I just checked it and it does not have administrator privileges yet, please check.
I have posted a screenshot link in private content.Best regards,
NikkoHi,
Thanks for that. I’ve activated the new version of the theme for you, and everything seems to be working as it should. Please review your site.
Best regards,
RikardHi DynamoGymnastics,
Go to Appearance > Widgets.
You should be able to see them under Footer – Column 1 (1 to 4).
Hope this helps.Best regards,
NikkoHello, I want to add a video banner that auto-plays and loops. No sound just a video instead of image. Is that possible to Enfold theme? Thanks so much
Hi DynamoGymnastics,
Yes it’s possible just use the Custom HTML widget and paste youtube’s embed code, for example:
<iframe width="560" height="315" src="https://www.youtube.com/embed/ScMzIvxBSi4" title="YouTube video player" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture" allowfullscreen></iframe>After the URL in the embed code you need to add ?autoplay=1&mute=1 so the modified embed code should look like this:
<iframe width="560" height="315" src="https://www.youtube.com/embed/ScMzIvxBSi4?autoplay=1&mute=1" title="YouTube video player" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture" allowfullscreen></iframe>Best regards,
NikkoHello,
So I am not sure how to access the widget. I have an option to insert CODE BLOCK from the content elements library. And the video I need to loop is https://youtu.be/zkZx8nzB2UkI followed your steps in the code block but it didn’t work.
Thanks so much for your help!
Hi DynamoGymnastics,
I checked the footer widgets in Appearance Widgets however I didn’t find the code.
Are you referring to the same site in this thread?Best regards,
NikkoYes, same site.
We would like to have a video banner like on this site: https://discoverygymnastics.ca/competitive-programs
The video we would like to start with is on youtube here, and we would like it as a banner.
THANK YOU so much!
Hi DynamoGymnastics,
I see, you will only need to use Color Section and Special Heading for that.
I have setup a demo page (link in private content) which you can use as a template and you just change the background video and heading text.Best regards,
NikkoHello, I downloaded a jot form Plugin so I couldn’t embed the form. I tried putting the code in the code block, but it doesn’t work I did a few tutorials, and it said that jotform should show up in the toolbox options up top, but it is not there. I need to embed the following form into the trunk or treat page
Hi,
You can add your embed shortcode above to a text block element or if you want to use a code block element use this code and add your link to it, I didn’t post your full link in the snippet;<iframe style="width: 100%; height: 1340px; border: none; margin: 0; padding: 0;" frameborder="0" scrolling="no" src="https://form.jotform.com/form/your-form-number"></iframe>below is a link to my test page.
Best regards,
MikeThank you so much. The form is there, but the SUBMIT button is not showing up
- You must be logged in to reply to this topic.