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  • May 7, 2016 at 1:09 pm #628594
    robsdesigns

    I am going back and forth with my hosting company on why the theme is causing errors when I upload the wordpress installable zip file.

    The host even had me add this to the .htaccess file:
    php_value upload_max_filesize 64M

    Error message “WordPress Failure Notice”
    Error notice on screen: “Are you sure you want to do this? Please try again”

    ——–

    Any idea why? I have installed this theme on the same hosting company before and it works. Can someone please help?

    May 7, 2016 at 6:41 pm #628651
    Jordan

    Hey robsdesigns,

    Thanks for getting in touch with us!

    Try installing the theme manually via FTP or using a cpanel(if your host provides one).Connect yo your server via FTP. Go the the WordPress root folder on your server, then go to wp-content -> themes folder. Upload the theme folder that you extracted from the zip onto the “themes” folder. Then login to WordPress admin, go the Appearance -> Themes and the theme should be there.

    Let me know if you need further assistance.

    Best regards,
    Jordan

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