Viewing 11 posts - 1 through 11 (of 11 total)
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  • November 16, 2016 at 7:33 pm #713158
    nvictory

    Hello! I’m having trouble with the word “save” displaying in the excerpt area of a page where I have blog posts listed. I’m driving myself crazy trying to figure out how to get rid of it. Here’s a screen shot:
    http://screencast.com/t/fiwdQr9mR
    Any ideas of what’s going on?

    Thanks!

    November 16, 2016 at 7:39 pm #713162
    Yigit

    Hey nvictory!

    Please edit that post and make sure that you have not added the text manually in excerpt field.
    If you have not, please try de-activating all active plugins and check if that helps

    Regards,
    Yigit

    November 16, 2016 at 8:11 pm #713178
    nvictory

    Hi Yigit!
    Thanks for the quick response! I double checked the post, and there’s nothing in the excerpt field. I went through each plugin one by one and deactivated them, but that did not fix the problem. The word “save” is now showing up 3 times. Each time I save the post, it adds another “save.” Any ideas?

    November 17, 2016 at 7:22 am #713397
    Rikard

    Hi,

    Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    November 17, 2016 at 6:39 pm #713687
    nvictory

    Hi Rikard!
    “Save” is now showing up on any new blog post I add. I’ve included temporary login info.

    November 18, 2016 at 6:57 am #713862
    Rikard

    Hi,

    Thanks for the details though the problem seems to be gone now on my end, did you manage to get it working?

    Best regards,
    Rikard

    November 18, 2016 at 5:43 pm #714119
    nvictory

    Hi Rikard!
    Unfortunately a member of the team temporarily removed the posts that were causing the problem. I’ve asked them to put the posts back, and the problem is still there. Can you see it on your end now?

    November 22, 2016 at 4:02 pm #715380
    Andy

    Hi,

    I guess this issue is caused by a conflict with a plugin. However, try this code inside Quick CSS field to get rid of it:

    .single-small .entry-content p {
display: none;
}

    I hope this helps.

    Best regards,
    Andy

    November 22, 2016 at 4:06 pm #715382
    Nikko

    Hi!

    I checked it and can confirm that it’s showing on this specific blogpost Visit with Accolade at SC16 in Salt Lake City, Utah, however I couldn’t find what’s causing it and the weird thing is that it only affects a specific blogpost and the issue couldn’t be replicated. Since excerpt is not really used the temporary solution I can give is adding this code in Quick CSS (located in Enfold > General Styling):

    .template-blog .entry-content p {
    display: none;
}

    another solution is to use excerpt and it removes those save word. I’m not sure if this would help but would you allow us to deactivate all plugins? so we can isolate the issue and inspect it further.

    Regards,
    Nikko

    November 22, 2016 at 11:26 pm #715657
    nvictory

    Hi Andy and Nikko!
    Thanks so much for these solutions. I did go through and deactivate the plug-ins one at a time and that didn’t solve the issue either. However, the CSS you gave me has fixed the problem. I’ll talk with my client about them using the excerpt for future posts if this persists.

    Thanks!
    Nicole

    November 23, 2016 at 8:56 am #715777
    Rikard

    Hi Nicole,

    Ok, thanks for the feedback and glad we could help out. Please let us know if you should need any further help on the topic.

    Best regards,
    Rikard

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