Viewing 12 posts - 1 through 12 (of 12 total)
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  • March 5, 2021 at 10:05 am #1285648
    anweb

    Hi,
    I can’t update pages etc because the whole wp-admin looks strange as soon as you go into for instance a page, the wp meny is on the right and I can edit but not save the page.
    I had updated everything, the theme via ftp, plugins, wp and also tried to take away enfold child theme but nothing helps
    I have reset the database several times to earlier version and upload older version of wp 5.5.3 but doesn’t help so please can you help me

    It’s a mess!!!

    Thanks,
    Annika

    March 6, 2021 at 6:12 am #1285975
    Rikard

    Hey anweb,

    Could you update your site URL to https on the page in private, to see if that makes any difference please?

    Best regards,
    Rikard

    March 6, 2021 at 7:28 am #1285990
    anweb

    Hi again,
    Done that but doesn’t help it looks the same so can you please have a look what’s wrong. I also change the php version because it was 7.2 and now 7.4.15

    Thank you,
    Annika

    • This reply was modified 3 years, 9 months ago by anweb.
    March 6, 2021 at 9:34 am #1286013
    Victoria

    Hi Annika,

    You have the footer.php file in your child theme, did you update it too with a fresh copy?

    Also, you have some code in the fucntions.php to add some theme options, what is that?

    Best regards,
    Victoria

    March 6, 2021 at 10:03 am #1286026
    anweb

    Hi,
    But as I wrote I even took away this files from the child-theme and still there where an issue, I have now take them away again so you can have a look. I never seen this thing happened before and it’s like enfold and WP doesn’t work together. Did you have a look on one page how it looks?

    Thanks,
    Annika

    March 8, 2021 at 4:03 am #1286269
    Rikard

    Hi,

    Thanks for the update. Would it be ok if we try to upload a fresh copy of the theme for you? Also, would it be ok if we temporarily disable plugins for debugging purposes? Also please make sure and verify that you have backups of the site.

    Best regards,
    Rikard

    • This reply was modified 3 years, 9 months ago by Rikard.
    March 8, 2021 at 7:50 am #1286330
    anweb

    Hi again,
    Of course, do what ever you need to do because the website is not working at all

    Thank you very much,
    Annika

    March 9, 2021 at 5:09 am #1286620
    Rikard

    Hi,

    Thanks for that. I updated your site to 4.8.1, and that seems to have fixed the problem. Please review your site.

    Best regards,
    Rikard

    March 9, 2021 at 10:04 am #1286657
    anweb

    Thank you every so much but what was the problem because I had updated the theme?
    Annika

    March 10, 2021 at 2:34 am #1286953
    Jordan Shannon

    Hi,

    Yes there could have been an incompatibility with the previous version that no longer exists in the update.

    Best regards,
    Jordan Shannon

    March 10, 2021 at 7:40 am #1286995
    anweb

    Great and again thank you very much for the help,
    Annika

    March 11, 2021 at 10:59 am #1287370
    Nikko

    Hi Annika,

    We’re glad to hear that :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

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Viewing 12 posts - 1 through 12 (of 12 total)
  • The topic ‘The whole wp admin is wrong and the update button on pages doesn't work’ is closed to new replies.