Viewing 11 posts - 1 through 11 (of 11 total)
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  • April 26, 2023 at 1:13 pm #1405697
    Lubos Hart
    Guest

    Hello,
    unfortunately, when you paste the video URL into the block, the video will not display.
    I need to embed video as iframe/embed/
    The programmer deduces that there is an error in the template or in the Advanced Layout Builder editor
    The page with iframe is OK: https://www.inpro-caslav.cz/obytne-privesy-za-auto-mini-karavany/
    Video test page: https://www.inpro-caslav.cz/video/
    Here is the shortcode: [av_video src='https://youtu.be/AswLgDfdL6I' mobile_image='' attachment='' attachment_size='' format='16-9' width='16' height='9' conditional_play ='' id='' custom_class='' template_class='' av_uid='av-lgxkha3d' sc_version='1.0']

    April 26, 2023 at 4:22 pm #1405714
    Rikard

    Hey Lubos Hart,

    Please try to use the URL format in private instead.

    Best regards,
    Rikard

    April 26, 2023 at 4:58 pm #1405718
    webharty

    OK, I set with the link: https://www.inpro-caslav.cz/obytne-privesy-za-auto-mini-karavany/
    Is it a template or editor bug, when I add a video block and put the video url it doesn’t work?

    April 26, 2023 at 7:37 pm #1405741
    Rikard

    Hi,

    The video on the page you linked to still looks to be using an iframe on my end, could you post a link to where we can see the actual problem?

    Best regards,
    Rikard

    April 27, 2023 at 7:02 am #1405779
    webharty

    Hi,
    here is a test page created with a description, previews and the final result: https://www.inpro-caslav.cz/video/

    April 27, 2023 at 11:12 am #1405807
    Rikard

    Hi,

    You are still using the wrong URL format, please see private. Please read my first post in this thread again.

    From the Video element instructions:

    Working examples, in case you want to use an external service:

    https://www.youtube.com/watch?v=G0k3kHtyoqc

    Best regards,
    Rikard

    April 27, 2023 at 11:27 am #1405815
    webharty

    Hi,
    I don’t think it would affect anything.
    I used the absolute url https://www.youtube.com/watch?v=AswLgDfdL6I
    and the result is still the same.
    I cleared the cache. https://www.inpro-caslav.cz/video/

    April 27, 2023 at 5:01 pm #1405840
    webharty

    The problem is lazyloading. Press F12 and lazy loading will start.

    April 27, 2023 at 7:05 pm #1405853
    Rikard

    Hi,

    Thanks for the update. I see that you are using a cache plugin, did you try to clear and disble all caching to see if that helps? You could also try to deactivate file compression under Enfold->Performance to see if that changes anything.

    Best regards,
    Rikard

    April 27, 2023 at 7:54 pm #1405869
    webharty

    Yes, I disabled:
    CSS File Merging And Compression
    Javascript File Merging And Compression
    cleared the caches and the video loaded.
    I wouldn’t have thought of that…

    April 28, 2023 at 5:20 am #1405902
    Ismael

    Hi,

    Glad to know that the suggestion helped. If the issue returns after enabling compression, please disable the option again. You can also consider installing a third-party compression plugin like Autoptimize or BWP Minify in place of the default file compression settings.

    Best regards,
    Ismael

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