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  • August 1, 2024 at 5:09 pm #1463538
    maryenvato

    Hi,
    Since the last update, the video on the homepage is no longer visible.
    I tried re-uploading it, but it still doesn’t appear.

    And the burger menu doesn’t work .

    If I disable the cookie banner, everything works… even the menu. How can I allow the display of videos from the cookie settings?

    Looking forward hearing from you .
    Best regards
    MS

    • This topic was modified 3 months, 2 weeks ago by maryenvato.
    • This topic was modified 3 months, 2 weeks ago by maryenvato.
    August 2, 2024 at 6:23 am #1463585
    Ismael

    Hey maryenvato,

    Thank you for the inquiry.

    If the privacy option is still enabled and you need the videos to load without user consent, you can set the Enfold > Privacy & Cookies > Cookie Handling > Default Cookie Behavior settings to the first or second option. Let us know if this helps.

    Best regards,
    Ismael

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