Viewing 19 posts - 1 through 19 (of 19 total)
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    Posts
  • August 15, 2020 at 9:00 pm #1238045
    WPAbbas

    Hello
    I uploaded the most updated theme EnfoldVersion: 4.7.6.3. however, the side option is not showing. see the link: https://tinyurl.com/y2rxezmt
    I updated WordPress and deactivated all plugins but still, nothing has changed.
    How can I figure it out?
    Thank you

    August 16, 2020 at 5:07 pm #1238210
    Victoria

    Hey WPAbbas,

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    Best regards,
    Victoria

    August 16, 2020 at 5:07 pm #1238211
    Victoria

    Hey WPAbbas,

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    Best regards,
    Victoria

    August 16, 2020 at 5:57 pm #1238231
    WPAbbas
    This reply has been marked as private.
    August 16, 2020 at 6:13 pm #1238240
    Victoria

    Hi WPAbbas,

    Best regards,
    Victoria

    August 16, 2020 at 6:16 pm #1238241
    WPAbbas
    This reply has been marked as private.
    August 16, 2020 at 6:43 pm #1238244
    WPAbbas

    Hi
    I did and now it works well.
    Thank you

    August 16, 2020 at 8:57 pm #1238272
    Jordan Shannon

    Hi,

    Did you need additional help with this topic or shall we close?

    Best regards,
    Jordan Shannon

    August 16, 2020 at 10:00 pm #1238279
    spee1

    Hi,
    I have the same Issue and if you could present the solution to everyone purchased the licens.
    What do I have to do to fix it?

    Best regards,

    Lennart

    August 16, 2020 at 10:52 pm #1238290
    WPAbbas

    Thank you very much!

    August 16, 2020 at 10:53 pm #1238291
    WPAbbas

    Hi You need only to clear the cache from your browser and hopefully it will work.

    August 16, 2020 at 11:36 pm #1238299
    indee

    Same Problem here. Can´t even open “Media”: Neither from the dashboard nor via “Featured Image” (for example in Events Calender). In “Events Calendar” clicking on the checkbox for full day event doesn`t hide the time form fields as usual.

    When trying to add a new user I can’t display the auto-generated passwort by clicking on the password button.

    Downgrading to 4.7.5 didn`t help….neither did clearing browser cache or reinstalling WP 5.5.

    Any help appreciated!

    Greets Kevin.

    August 17, 2020 at 1:15 am #1238317
    spee1

    Hi, that didn’t work, maybe I have a same problem with a different issue? Maybe the Team can tell something about that?
    Cheers

    August 17, 2020 at 4:09 pm #1238513
    Victoria

    Hi indee,

    Please start a separate thread, describe your issue there and give us a link to your website.


    @spee1     Please start a separate thread, describe your issue there and give us a link to your website.

    Best regards,
    Victoria

    August 18, 2020 at 11:49 am #1238777
    indee

    Hi Victoria,

    after some hours of additional research I probably found the issue within a outdated jquery file within a social stream plug-in.
    I’m still checking and will leave a note here…

    greets kevin.

    August 18, 2020 at 12:21 pm #1238782
    mingusme

    Hi! I’m experiencing the same issue with two different websites (all the updates done) and would appreciate if you found a solution for this, as I can’t update all the other Enfold-websites as long as this isn’t done. Thank you.

    August 18, 2020 at 8:54 pm #1238899
    Victoria

    Hi mingusme,

    Please start a separate thread, describe your issue there, and give us a link to your website and credentials there.

    Best regards,
    Victoria

    August 20, 2020 at 1:44 pm #1239539
    mingusme

    Hi Victoria! Thank you for your reply. No more necessary, issue solved by itself.

    August 20, 2020 at 9:58 pm #1239636
    Jordan Shannon

    Hey mingusme,

    I’m glad this was resolved for you. If you need additional help, please let us know here in the forums.

    Best regards,
    Jordan Shannon

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