Tagged: shortcode not working
We have about 20 sites where this will be an issue.
The shortcodes for plugins are not working. In the installation I will point you to their is a plugin called US Maps and the shortcode is not working. This is the page to look at http://jasonb470.sg-host.com/florida/. There are developers working on this installation this weekend. I’ve posted this question at least 3 times and haven’t gotten anyone from the company to actually look at the problem. Any assistance would be appreciated as we are under a deadline and the Enfold install is not supposed to have this turned off.
If you could provide me with the code on where to turn on short codes, I can access the theme files and fix it on our installations.
This is definitely something that needs to be patched. Login details are pasted in the private content box.
Hey lkerbyson1,
Thank you for the link to your page, I check the backend of your page but I found no shortcodes, I do see this error in the browser console:
jquery.nicescroll.js?ver=6.4.2:3183 Uncaught ReferenceError: jQuery is not defined
typically this occurs when a script calls jQuery before it is loaded, this can occur if a caching plugin or theme settings are forcing jQuery into the footer.
I disabled the theme setting Enfold Theme Options ▸ Performance ▸ Load jQuery in your footer
and added the shortcode [freeusregionshtml5map id="0"]
to the page that you linked to and the map shows correctly.
Please check.
Best regards,
Mike