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Hello again I am still having the problem that when I add my work to the portfolio it isn’t updating or showing up on any other computer but my own.
In my photography portfolio It should have D’MENTES Photo shoot, Family Pictures, Nature, Graduation, and SFBW Photo Shoot. and all the portfolio items do show up on my browsers that I have on my computer only. If i use my phone, or anybodies phone or any computer that I have not logged into WP admin the only portfolio items that show up are Nature, Family Pictures, and Graduation. Is the problem that it takes a while to reflect on the enfold theme? I don’t understand what the problem is. If I could on this forum I would show you a few screen shots that I took but this forum doesn’t allow me to attach files.
Hey aaholguin28,
Login details are not working, could you check and verify please?
Best regards,
RikardHi aaholguin28,
You can upload screenshot to a service like http://imgur.com/ and give us a link here.
Best regards,
VictoriaI mean do you guys not see it? I have posted two new portfolio items under the photography categories.
D’MENTES Photo Shoot and SFBW Photo Shoot. The only time they appear on the website is if I am logged into the dashboard and view the page. If I am using my phone or any computer that is not logged into the dashboard those new pieces do not show up, the only ones that show up are Family Pictures, Nature and Graduation. It has now been two days and still the portfolio items have not shown up. look up the website with your phones and you will see what I am talking about.
This actually happens every time I add new pieces to the portfolio. Last time one of you guys did something and the items showed up, but I cannot keep coming to you guys every time to be able to show my work, and I cannot wait days for my work to show.
Victoria yes that is what is suppose to be shown. However as I said in my previous post if you are looking at my site on a mobile device or any computer that is not logged into the WordPress dashboard you do not see all the portfolio items.
Hi,
Are those portfolio items published, or maybe they are set to private or draft?
Best regards,
BasilisYes they are published. I gave you guys the info to get into the dashboard, have you guys not looked into this? I need these items published can someone please help me here this is starting to hurt my business as the client is waiting for it so they can share it on their Social Media.
So nobody is going to help me with this issue? What happened to the enfold team, this used to be such a great theme now it’s buggy and the staff doesn’t seem to want to help.
Hi,
We are sorry but when loading the web site we can see everthing properly
If we can not see the problem, we can not debug somehow.Best regards,
BasilisI sent you guys an image showing what me and everybody else see’s. Again you can probably see it because you have or are logged into my dashboard which again for some reason that is the only way you can see all the items. I have looked at my site from my work computer, the public library computer, one of my clients computer, almost 30 different mobile phones again the only photo albums being shown are Nature, Graduation, Family Pictures, the D’mentes, and SFBW photo shoots do not show.
I am once again posting the image so you can see what is wrong. The top image is what is being shown in everybodies computers and mobile phone. The bottom picture is what should be shown, but only shows up when I am logged into the dashboard.
I see that once again you guys went in and fixed the problem. Could you please tell me what was done so that I don’t have to keep contacting you guys every time I post a new portfolio item?
Hi aaholguin28,
I just logged in and looked at the page and left, maybe John did something? Or maybe that was cache.
Best regards,
VictoriaWell if John or whoever correct the situation can tell me I would appreciate it, again I have more work I have to put up and I cannot go through this again.
Thank you
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