Viewing 7 posts - 1 through 7 (of 7 total)
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  • November 3, 2020 at 12:49 am #1257795
    zalozen

    Hi
    When I click on “Appearance” and then “Menus” in my WordPress admin panel I get some error. The page “Menus” is not visible and only a page saying something about the website not work as supposed. Its the page https://athletix.se/wp-admin/nav-menus.php
    Thank you.
    Best regards
    Gonzalo

    November 3, 2020 at 1:36 am #1257821
    Jordan Shannon

    Hey skinpimp,

    Have you tried disabling all active plugins to see if the issue resolves?

    Best regards,
    Jordan Shannon

    November 5, 2020 at 1:08 pm #1258596
    zalozen

    Hi Jordan and thank you. I have disabling all active plugins like you said and the issue almost have been resolved, its better now. However it is still some links in the menu that do not work and i get that error announcement. It is the links “Customize” and “Change CSS” I think is called in english (I live in Sweden and have WP in Swedish).

    Best regards,

    Gonzalo

    November 5, 2020 at 11:09 pm #1258751
    Victoria

    Hi Gonzalo,

    Could you please attach some screenshots of the issue?

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    Best regards,
    Victoria

    November 12, 2020 at 1:05 pm #1260111
    zalozen

    Hello Victoria.
    I will sen you the access to my website. Thank you so much for your help.

    Best regards

    Gonzalo

    November 12, 2020 at 1:07 pm #1260112
    zalozen

    Here you have it.

    Gonzalo

    November 13, 2020 at 7:05 am #1260287
    Rikard

    Hi,

    Thanks for the login details. I get the same problem as well when going to Appearance->Customise unfortunately, did you receive an email from WordPress about the problem? If so then please share it with us. If you have access to server logs, then please share them as well.

    Best regards,
    Rikard

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