Viewing 21 posts - 1 through 21 (of 21 total)
  • Author
    Posts
  • December 23, 2014 at 2:56 am #371939
    JuanRamonMarin

    Hello! Today I saw the menu mo in mobile web version, has disappeared. What happened to? Thks!

    December 23, 2014 at 2:59 am #371942
    Yigit

    Hey JuanRamonMarin!

    Can you please try de-activating all active plugins and check if that helps? There are bunch of JS errors in console

    Best regards,
    Yigit

    December 23, 2014 at 3:03 am #371944
    JuanRamonMarin

    I’ve disabled and i dont see the menu… :S

    December 23, 2014 at 3:06 am #371946
    Yigit

    Hi!

    Which version of the theme are you using? Have you added any custom code to any of the theme files for ads? JS issues are related to ads

    Best regards,
    Yigit

    December 23, 2014 at 3:09 am #371948
    JuanRamonMarin

    yes I added a custom code but yesterday I deleted.

    December 23, 2014 at 3:10 am #371951
    JuanRamonMarin

    that I have to do?

    December 23, 2014 at 3:13 am #371952
    Yigit

    Hey!

    Do you mind creating a temporary admin login and posting it here privately? And do you mind if we deactivate plugins for testing purposes?

    Cheers!
    Yigit

    December 23, 2014 at 3:15 am #371953
    JuanRamonMarin

    as you command your password?

    December 23, 2014 at 3:16 am #371955
    JuanRamonMarin

    this thread is private?

    December 23, 2014 at 3:19 am #371956
    JuanRamonMarin
    This reply has been marked as private.
    December 23, 2014 at 3:24 am #371958
    JuanRamonMarin
    This reply has been marked as private.
    December 23, 2014 at 3:30 am #371960
    Yigit

    Hi!

    I found the code in Footer.php file in Appearance > Editor and tried to remove it but now your website gives “Internal Server Error”.
    If that happened because of the ads code i removed, you can simply re-update the theme via FTP and overwrite all files to recover – http://vimeo.com/67209750

    Cheers!
    Yigit

    December 23, 2014 at 3:45 am #371969
    JuanRamonMarin
    This reply has been marked as private.
    December 23, 2014 at 3:46 am #371970
    Yigit

    Hey!

    It is back again and mobile menu is working. Please review your website now.

    Cheers!
    Yigit

    December 23, 2014 at 3:48 am #371971
    JuanRamonMarin

    ohhh thanks! Has podido solucionar el error 505?

    December 23, 2014 at 3:48 am #371972
    JuanRamonMarin

    You could fix the error 505?

    December 23, 2014 at 3:51 am #371973
    Yigit

    Hey!

    If you have not updated the theme, that means it was something temporary as your website is working totally fine right now.
    Let us know if you have any other questions or issues

    Cheers!
    Yigit

    December 23, 2014 at 3:53 am #371975
    JuanRamonMarin

    What was the error of the menu?¿

    December 23, 2014 at 4:03 am #371978
    Yigit

    Hi!

    There was ads code in Footer.php file, the ones that were throwing JS error. I removed it and mobile menu started to work again.

    Cheers!
    Yigit

    December 23, 2014 at 4:10 am #371982
    JuanRamonMarin
    This reply has been marked as private.
    December 23, 2014 at 4:23 am #371985
    Yigit

    Hi!

    Were they showing with the codes you added? There are still bunch of errors in console. If they were showing with codes you added, please add them once again but please do not jQuery file manually.

    Cheers!
    Yigit

  • Author
    Posts
Viewing 21 posts - 1 through 21 (of 21 total)
  • You must be logged in to reply to this topic.