Asking for help is a last resort, but here I am. I’ve purchased Enfold several times and never had this happen. I’ve increased max upload to 256 – I’ve even uninstalled and reinstalled a fresh version. I also tried ftp but it is leaving out certain files.
Hey Teresa,
Thanks for the login details, though I don’t understand where this is happening? Please try to explain a bit further.
Best regards,
Rikard
Hi Rikard,
I finally got the theme uploaded – then imported the Enfold Demo and nothing is showing properly :( Same address.
Thanks for any help!
Teresa
I think I can manage without assistance. Thanks anyway, and have a great weekend!
Hi,
We will leave this open for now, let us know if you do need assistance installing the demo.
Best regards,
Mike
Hi, we have purchased a new version of Enfold and are trying to install the theme through WP and are getting the same error message. Thanks for your help!
Hi,
@Gashland Evangelical Presbyterian Church,
Please open a new thread so we can assist, we will want communicate in the Private Content area, such as your URL & admin login, but as this is not your thread your info will not be private. Thanks for your patience and understanding.
In your new thread please provide admin login info, FTP access, & which demo you would like assistance with.
Best regards,
Mike
I am having the same problem here! I have purchased this theme 5 times in the past week. The first theme – no issue. All of the other themes are expired. I called the host, they said the theme is definitely the issue.
Hi,
@katielglover I couldn’t find any other threads started by you, could you please open a new thread so we can assist, we will want communicate in the Private Content area, such as your URL & admin login, but as this is not your thread your info will not be private. Thanks for your patience and understanding.
In your new thread please provide admin login info, FTP access and explain your issue to remind us, thanks.
Best regards,
Mike