The Lightbox doesn't work after Update - Support | Kriesi.at

Viewing 14 posts - 1 through 14 (of 14 total)

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Posts
January 3, 2019 at 8:05 pm #1049706

vectorcriz
Participant

Hi Enfold Team,
after updating all components, the lightbox does not work anymore. I have seen the hint with the header.php in the child theme and replaced it already with a current one but the problem remains.
Do you have any further hint for me? Thank you in advance. here is a Link to an example in my site, so you can have a look at how it looks. https://modellbahning.de/produkt/h0-gleisplan-hundeknochen-in-drei-ebenen-auf-25-x-12-meter/

January 4, 2019 at 8:32 am #1049880

Rikard
Keymaster

Hey vectorcriz,

Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

January 4, 2019 at 8:38 am #1049884

vectorcriz
Participant

This reply has been marked as private.

January 7, 2019 at 9:13 am #1050803

Vinay
Inactive Moderator

Hi,

Thank you for writing back to us.

I checked your site it was due to caching issue the images were not opening in the lightbox. I disabled the caching from Enfold > Performance > CSS/JS merging and enabled it and checked your site. Everything works fine :)

Best regards,
Vinay

January 7, 2019 at 9:19 am #1050806

vectorcriz
Participant

Great, Thank you Vinay, Best regards Christian

January 7, 2019 at 12:56 pm #1050856

Rikard
Keymaster

Hi Christian,

Great, glad we could help. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

January 7, 2019 at 1:06 pm #1050863

vectorcriz
Participant

Thank you, the Lightbox is working now correct, but since it works the Google Adds appearing upon the Text parts. See Screenshot. Do you have a hint for me?
https://modellbahning.de/wp-content/uploads/Bildschirmfoto-2019-01-07-um-12.04.27.png

January 9, 2019 at 10:44 am #1051702

Nikko
Inactive Moderator

Hi vectorcriz,

Can you give us a link to the page shown in the screenshot?

Best regards,
Nikko

January 9, 2019 at 10:47 am #1051705
vectorcriz
Participant
Hi Nikko,
hereby I send you a few Links showing this effect in the lower part of the pages. Maybe you can just surve between the products, since sometimes it appears sometimes not. Mostly it disappears when you refresh the page.

H0 Gleisplan: Hundeknochen in drei Ebenen auf 2,5 x 1,2 Meter

H0 Gleisplan: Hundeknochen mit dem C-Gleis in drei Ebenen auf 2,2 x 1,2 Meter

H0 Gleisplan:Eingleisig zum Endbahnhof mit Fabrikanschluss auf 3,7 x 1 Meter

best regards

Christian
- This reply was modified 5 years, 10 months ago by vectorcriz.
January 11, 2019 at 7:15 am #1052602

Ismael
Moderator

Hi,

It has nothing to do with the lightbox issue. Did you enable the sidebar for these pages? The ad is inside the sidebar container.

Best regards,
Ismael

January 11, 2019 at 10:32 am #1052667

vectorcriz
Participant

Dear Ismael,
ouu =) japp, thats it , thank you for that hint.
best regards
Christian

January 12, 2019 at 7:28 am #1053001

Rikard
Keymaster

Hi,

Great, glad we could help. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

January 12, 2019 at 1:59 pm #1053065

vectorcriz
Participant

Thank you,
yes, you can close it. Best regards

Christian

January 13, 2019 at 7:31 am #1053299

Rikard
Keymaster

Hi Christian,

Thanks for letting us know, I’ll close this for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard
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