Viewing 10 posts - 1 through 10 (of 10 total)
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  • February 20, 2024 at 7:07 pm #1434935
    pegasoazul2002

    I have the pages created but in the side menu does not enter any, they still load and load the home page if I enter from the menu.

    February 21, 2024 at 6:13 pm #1435049
    Rikard

    Hey pegasoazul2002,

    Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    February 21, 2024 at 8:45 pm #1435072
    pegasoazul2002

    Hola
    It´s url and pass

    February 22, 2024 at 7:25 am #1435090
    Ismael

    Hi,

    Thank you for the inquiry.

    Would you mind elaborating more on the issue or providing a short clip? The main or side menu seems to be functioning as expected. If you’re trying to add items to the main menu, you can do so in the Appearance > Menus panel.

    Best regards,
    Ismael

    February 22, 2024 at 9:27 am #1435101
    pegasoazul2002

    https://tmpsee.com/v/TYBOe90vrk

    the problem is that the menu on the left when you enter an item returns to show the home page.

    February 22, 2024 at 10:33 am #1435109
    Rikard

    Hi,

    Thanks for the clarification. The menu seems to work as expected when logged in, but not when logged out. That would indicate a problem with caching, but I can’t see that you are running a caching plugin. Maybe your hosting provider is applying some kind of cache? Please try reaching out to them with this problem, to see if they know what is going on. You could also try to reset your permalink setting on the page in private, so see if that changes anything.

    Best regards,
    Rikard

    February 22, 2024 at 11:13 am #1435113
    pegasoazul2002

    No cache in server

    February 22, 2024 at 2:36 pm #1435131
    Rikard

    Hi,

    Please try to deactivate all plugins to see if that makes any difference.

    Best regards,
    Rikard

    February 22, 2024 at 3:36 pm #1435134
    pegasoazul2002

    Is that really the answer from technical support? to remove plugins?

    February 22, 2024 at 5:31 pm #1435138
    Rikard

    Hi,

    That is one of the first things to try when debugging a problem, please try it out.

    Best regards,
    Rikard

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