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  • #1035884

    It’s been messing up over the past few days. It either returns invalid data or nothing at all. I’m assuming Instagram changed something again which caused the widget to break.

    Can it be fixed soon?

    #1036640

    Hey DJQuad,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    #1038308

    +1 here…it has been returning invalid data for me as well. Is there a standard fix or do I need to post credentials?

    #1038311

    Mine started working. I suspect it happens when Instagram updates their API.

    #1038561

    Hi cici_sleestak,

    Can you create a new thread and give us temporary admin access, as I have instructed above?
    Just post the login/credentials in private content, so it’s only visible to the moderators and the thread creator.

    @DJQuad: Glad to hear that it’s working again.

    Best regards,
    Nikko

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