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  • January 12, 2023 at 5:31 pm #1378452
    trustedone

    Hi, I have a problem in my website, it started to load really slow first, I think it was because I was not optimizing the images before uploading them, and then suddenly all the images are just not working, it is like they are damaged or something. Can someone go in and take a look to figure out what is happening? I’m not an expert and I don’t know if I did something wrong. Please help.

    January 12, 2023 at 8:31 pm #1378478
    Rikard

    Hey trustedone,

    Thanks for the login details. Does your site have a URL as well?

    Best regards,
    Rikard

    January 12, 2023 at 9:38 pm #1378494
    trustedone
    This reply has been marked as private.
    January 13, 2023 at 8:55 am #1378537
    Nikko

    Hi trustedone,

    I’m glad that you were able to find out the plugin causing the issue.
    As for the performance of the site, please update the PHP version of your site from PHP 5.6 to PHP 8 (or atleast 7.4), this should increase the performance, however, I also experienced Error 500 on your site which seems to indicate either the hosting package may be insufficient or the server is a bit slow and couldn’t handle multiple requests.

    Best regards,
    Nikko

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