Hello I bought the theme Enfold WordPress. Initially everything was ok but then, as a result of an upgrade, within WordPress images are displayed in the browser while not. The site is http://www.ciofani.it
What can be the cause?
Thank you
Hey dolcida,
Thanks for getting in touch with us!
Please update the theme to the latest version if you have not done so. That should fix any issues you are currently experiencing :)
To update to the latest version follow the simple instructions here. (Or if you want the super detailed explanation you can read this blog post)
If that does not help, feel free to reply here and we will take a closer look at the issue. In that case please also add your WordPress login credentials (in the “private data” field) so we can take a look at your admin area.
Best regards,
Jordan
Very well! Update the theme and if the problem persists you re-contact. Thank you
Hi,
Yes, let me know if you experience any issues after updating.
Best regards,
Jordan
Hello, four days ago I sent you in private credentials to log in the admin site.
When will it be possible to have an answer on the cause of the problem?
Thank you
Hi!
I cannot see login credentials on this thread. Can you please post them again?
Regards,
Yigit
Hello credentials I had sent in “Private Content”
I send you ever again “Private Content”
Hi,
Sorry but private content field is still empty – http://i.imgur.com/PbMPj4l.png?1
Best regards,
Yigit
I did it!
Sorry…
Hi,
You are currently using an older version of the theme. Please update Enfold to the latest version 3.5.4 – http://kriesi.at/documentation/enfold/updating-your-theme-files/ and flush browser cache and refresh your page a few times – http://wiki.scratch.mit.edu/wiki/Hard_Refresh
Best regards,
Yigit