Viewing 15 posts - 1 through 15 (of 15 total)
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  • October 16, 2017 at 10:54 am #864748
    AsteriasSP

    Hi there.
    Although I have the
    <!– Global site tag (gtag.js) – Google Analytics –>
    in the Google Analytics Tracking Code box
    when i try to verify ownership at the search console I receive the following error

    Verification failed for http://…The Google Analytics tracking code on your site looks malformed.

    Any hints to solve this?

    October 16, 2017 at 2:36 pm #864825
    Rikard

    Hey AsteriasSP,

    Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    October 31, 2017 at 12:52 am #870673
    Cliffy

    Hey @Rikard,

    I also have the same issue. Never encountered this problem before, but this is the only site I have tried with Enfold Version 4.2.
    It was working fine all set up with Enfold 4.1.2 and https://mywebsite.com
    I upgraded to Enfold 4.2 and then changed the WP Address and Site Address to https://www.mywebsite.com

    Not sure if that helps any?
    H

    (sorry, just to add to this. The verification error I get is when trying to connect Webmaster Tools by verifying through my Google Analytics account. So it may not even be Enfold, but I had no issues yesterday when doing the same with a V4.2.1 Enfold site)

    • This reply was modified 7 years, 1 month ago by Cliffy.
    November 1, 2017 at 9:55 am #871117
    Rikard

    Hi Heathcliffe,

    I don’t think that is caused by the theme, I think it’s due to you adding SSL to the site. Though I’m not sure what the cause could be unfortunately.

    Best regards,
    Rikard

    November 1, 2017 at 11:28 am #871150
    clairemartindigital

    Same issue over here.

    November 1, 2017 at 3:07 pm #871268
    Rikard

    Hi clairemartindigital,

    Would be great if you could at least give us something to work with.

    Best regards,
    Rikard

    November 9, 2017 at 4:14 pm #874739
    Cliffy

    @Rikard,

    I’ve done this previously with all my other sites, it just seems to be this one that won’t verify and I’m really stuck in trying to sort it out.
    It does say the tracking code on the site looks “malformed” but I have copy / pasted it again into the Enfold area.

    H

    November 10, 2017 at 10:11 am #875082
    Rikard

    Hi Heathcliffe,

    Thanks for the feedback, but like you said, it might not even be due to the theme. If the code is added to the actual markup on the site, then our job is done basically. If you view the source code of the front end, can you see it added in the code?

    Best regards,
    Rikard

    February 13, 2019 at 5:40 pm #1066560
    FayeMcC

    Hi I need to verify my account and am getting the same problem “The Google Analytics tracking code on your site looks malformed”. I don’t understand this as Google analytics is working fine?

    • This reply was modified 5 years, 10 months ago by FayeMcC.
    February 14, 2019 at 8:31 am #1066845
    Rikard

    Hi FayeMcC,

    Thanks for the login details, could you upgrade the user to have admin rights please?

    Best regards,
    Rikard

    February 14, 2019 at 10:05 am #1066865
    FayeMcC

    Hi Rikard

    Done :-)

    Thanks

    Faye

    February 14, 2019 at 5:39 pm #1067079
    Cliffy

    For the record, I gave up with this method and uploaded the Verification html file via FTP and have done for new sites since ;)

    February 15, 2019 at 7:08 am #1067307
    Rikard

    Hi Heathcliffe,

    That works too, thanks for sharing :-)

    Best regards,
    Rikard

    March 26, 2019 at 5:59 am #1082975
    jiamadebai

    when I use the Avada, it never has this problem, the enfold is doing worse. and they never solve my issues of enfold

    March 30, 2019 at 5:04 am #1084780
    Rikard

    Hi jiamadebai,

    Sorry for the late reply. What problems are you having?

    Best regards,
    Rikard

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