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I seem to have installed Enfold correctly, but the preview looks nothing like how Enfold should. I even installed the Enfold 2017 demo, so I can use the style guide. It still looks nothing like Enfold. So now I am unsure if I have to create the design myself, or if I haven’t installed correctly.
Hey Louise_Brace,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Best regards,
NikkoHi there,
Thank you.
Access instructions below in private content.
I can see the demo home now, but would prefer not to have the demo up there. Would prefer just to have the templates correctly installed.
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