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  • #932214

    http://www.tolgahanturk.com.tr/wp-content/uploads/2018/03/Untitled-3.jpg

    The editor does not work when I click on the text edit section in the admin panel.

    • This topic was modified 6 years, 9 months ago by cTes.
    #932587

    Hey cTes,

    A plugin conflict may be one of the reasons for this issue.
    To find which plugin is causing the conflict please follow these steps:

    1. Go to your plugins page > Deactivate all active Plugins
    2. Update WordPress and Enfold to the latest version if you have not.
    3. Make sure all the plugins are updated.
    4. If the problem does not persist when plugins are turned off, activate one plugin at a time and refresh until you find the plugin in conflict.

    We await the results of your plugin compatibility test.

    Thanks for your cooperation :)

    Best regards,
    Vinay

    #932630

    I do not think it’s more of an extension because the thing that works on localhost is not working here.
    I am sending you back information for the login process.

    #932631

    I do not think it’s more of an extension because the thing that works on localhost is not working here.
    I am sending you back information for the login process.

    http://www.tolgahanturk.com.tr/wp-content/uploads/2018/03/eklentiler.jpg I stopped plugins

    http://www.tolgahanturk.com.tr/wp-content/uploads/2018/03/sorun.jpg the problem still continues.

    • This reply was modified 6 years, 9 months ago by cTes.
    #932750

    Hi,

    One of the editor plugin was in conflict and possibly made some changes to the editor.min.css in wp-include/css folder

    I have updated the CSS files and changed the color to black

    .js .tmce-active .wp-editor-area{color:#000}
    

    The editor looks fine on my end please refresh the page cache and review the site on your end.

    Best regards,
    Vinay

    #932758

    the problem still continues. The problem is that the text is not white but the text editor is not working.
    The editor is not working if you notice. click on any text you will not see the icons and the editor anyway. Best regards

    #932779

    Problem is here

    // modify behavior for html editor
    			switch_btn.on('click', function()
    			{
    				var button = $(this);
    				
    				if(button.is('.switch-tmce'))
    				{
    					parent.removeClass('html-active').addClass('tmce-active');
    					window.tinyMCE.execCommand(executeAdd, true, el_id);
    				
    					/**
    					 * fixes problem with caption shortcode that manipulates the HTML and adds some custom temp structure on adding content to editor
    					 * see  wp-includes\js\tinymce\plugins\wpeditimage\plugin.js function parseShortcode 
    					 * 
    					 * Check in future releases, that tinyMCE events "beforeGetContent" and "BeforeSetContent" and "PostProcess" do not require some special format to execute. 
    					 * Currently  event.format !== 'raw' is used
    					 */
    					var text = textarea.val();
    					var result = text.match( /\[caption /i );
    					var format = ( result ) ? 'wpeditimage' : 'raw';
    					
    					window.tinyMCE.get(el_id).setContent(window.switchEditors.wpautop(text), {format: format });
    					
    					//trigger updates for preview window
    					tinymce.activeEditor.on('keyup change', function(e) 
    					{	
    						var content_to_send = textarea.val();
    						if(window.tinyMCE.get(el_id))
    						{	
    							/*fixes the problem with galleries and more tag that got an image representation of the shortcode*/
    							content_to_send = window.tinyMCE.get(el_id).getContent();
    						}
    						
    						//trigger tinymce update event and send the actual content that is located in the textarea
    						textarea.trigger("av-update-preview-tinymce", window.switchEditors._wp_Nop( content_to_send ) );
    					});
    					
    				}
    				else
    				{
    					var the_value = textarea.val();
    					if(window.tinyMCE.get(el_id))
    					{	
    						/*fixes the problem with galleries and more tag that got an image representation of the shortcode*/
    						the_value = window.tinyMCE.get(el_id).getContent();
    					}
    					
    					parent.removeClass('tmce-active').addClass('html-active');
    					window.tinyMCE.execCommand(executeRem, true, el_id);
    					textarea.val( window.switchEditors._wp_Nop( the_value ) );
    				}
    			});
    			
    			
    			
    			
    			//activate the visual editor
    			switch_btn.filter('.switch-tmce').trigger('click');
    			
    			//make sure that when the save button is pressed the textarea gets updated and sent to the editor
    			save_btn.on('click', function()
    			{
    				switch_btn.filter('.switch-html').trigger('click');
    			});
    			
    			
    
    			//make sure that the instance is removed if the modal was closed in any way
    			$doc.on('avia_modal_before_close' + _self.namespace + "tiny_close", function(e, modal)
    			{
    				if(_self.namespace == modal.namespace)
    				{
    					if(window.tinyMCE) window.tinyMCE.execCommand(executeRem, true, el_id); 
    					$doc.off('avia_modal_before_close'  + _self.namespace + "tiny_close"); 
    				}
    			});
    			
    		});
    	};
    	
    	

    i thing this

    //activate the visual editor
    switch_btn.filter(‘.switch-tmce’).trigger(‘click’);

    //make sure that when the save button is pressed the textarea gets updated and sent to the editor
    save_btn.on(‘click’, function()
    {
    switch_btn.filter(‘.switch-html’).trigger(‘click’);
    });

    //make sure that the instance is removed if the modal was closed in any way
    $doc.on(‘avia_modal_before_close’ + _self.namespace + “tiny_close”, function(e, modal)
    {
    if(_self.namespace == modal.namespace)
    {
    if(window.tinyMCE) window.tinyMCE.execCommand(executeRem, true, el_id);
    $doc.off(‘avia_modal_before_close’ + _self.namespace + “tiny_close”);
    }
    });

    });
    };

    #933082

    ?

    #933121

    please help me

    #933199

    Hi,

    I’m unable to check for the issue as the login page does not work. Bumping your own thread will push it to the bottom of the queue. Kindly request you to wait till we get to your ticket. We will surely help you with this issue.

    However, in this case, It could be the PHP version or some files are corrupt and you need to upload a fresh copy of the theme via FTP.

    Please follow the steps mentioned in this link and let us know if you still have an issue.

    Also, update the PHP version being used by your hosting server to PHP 7 by getting in touch with your hosting company.

    Lastly, define a higher memory limit in WordPress and if possible increasing the memory on the hosting server.

    To increase the WordPress memory limit please access wp-config.php file and add the below line

    define('WP_MEMORY_LIMIT', '256M');
    

    For a detailed explanation please check this link http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP
    and you can contact your service provider to increase the memory limit.

    Best regards,
    Vinay

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