Viewing 8 posts - 1 through 8 (of 8 total)
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    Posts
  • January 22, 2020 at 3:43 am #1176996
    newmesis

    friends, I have problems, I am building a post, that when I see the preview or public there are no elements such as images or columns that are in the draft

    January 22, 2020 at 9:46 pm #1177311
    Victoria

    Hey Luis,

    Please switch to the Classic editor in the Theme options and see if the issue persists.
    Image 2020-01-22 at 21.46.44.png

    Best regards,
    Victoria

    January 22, 2020 at 10:57 pm #1177350
    newmesis

    no, it’s still the same, if you look at this post, I have 2 images but the second one is not seen in the preview
    https://prnt.sc/qrgx3w

    January 23, 2020 at 7:44 pm #1177826
    Victoria

    Hi newmesis,

    Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.

    Best regards,
    Victoria

    January 24, 2020 at 6:45 pm #1178195
    newmesis

    disable all plugins and still the problem

    January 27, 2020 at 9:33 pm #1178796
    Basilis

    Hi,

    While I dig into this I do not believe the issue is related to our theme. Have you migrated the site domain or from http to https?

    Best regards,
    Basilis

    January 27, 2020 at 9:35 pm #1178798
    newmesis

    No, in addition the problem arose from nowhere, after a while neither the theme nor wordpress had updated it, now after detecting the problem only update on issue but without having a solution

    January 30, 2020 at 12:29 pm #1179794
    Ismael

    Hi,

    Thank you for the update.

    It turned out to be an issue with the Cache Enabler plugin. The preview works properly when the plugin is deactivated.

    Best regards,
    Ismael

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