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  • #1288125

    <p class=”p1″>[av_button label='Interactions' icon_select='yes-right-icon' icon='ue875' font='entypo-fontello' link='page,279' link_target='' size='medium' position='left' label_display='' title_attr='' color_options='color_options_advanced' color='theme-color' custom_bg='#444444' custom_font='#ffffff' btn_color_bg='custom' btn_custom_bg='#78909c' btn_color_bg_hover='custom' btn_custom_bg_hover='#455a64' btn_color_font='custom' btn_custom_font='#ffffff' id='' custom_class='' template_class='' element_template='' one_element_template='' av_uid='' sc_version='1.0' admin_preview_bg='']   

    It works when I save, but if open the accordion element to edit, the short code disappears and is no longer there.

    #1288177

    Hi GetResults-2021,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( to be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

     Also, please give us a link to the page where you implemented the code above (just post it in private content)

    Best regards,
    Nikko

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